Kroger Pharmacy

"I changed pharmacies from mijer to kroger and have never had anymore problems. mijer and cvs should be the ones getting the bad reviews."

"Every time I’m picking up my prescriptions, the pharmacy team is getting screamed at, berated, and belittled by someone angry at something outside of the pharmacy’s control. I just wanted to let the team know how much I truly appreciate them and how it does not go unnoticed how much they go above and beyond! Evan is amazing and so is the pharmacist who was working last night. They last minute filled my script, informed me my insurance wouldn’t cover it, and already found a coupon to discount it. I just love the pharmacy team and all they do! They don’t get the respect and kindness they deserve. Thank you all for all of your compassion, kindness, and hard work!!"

"I'd leave zero stars if it was an option. My wife and daughters have to use Kroger pharmacy because their insurance dictates it. If they had their way they'd all go back to CVS. I've never seen a more incompetent pharmacy in my entire life. Almost every single time we have to get a Rx filled there it's never ready, despite being called and told it's ready!! First opportunity they get to switch pharmacies they're taking it. These days, whenever my wife tells me she has a Rx to pick up from there I set my bar of expectations at ground level. Somehow Kroger pharmacy still manages to get below that bar. I absolutely despise dealing with them."

"This is the worst pharmacy, horrible customer service, very long wait times, and even after being told to wait 45 minutes for a prescription when I was sick, just to go back and have to wait another 10 minutes, then they say, "oh we don't have that, we are out!" No apologies given. I've had this problem the last 3 times I went there...so needless to say, I'm done. Switched to Meijer pharmacy, and they've been great. My mother did the same because she had bad experiences with the Kroger Pharmacy on Towne Blvd herself. The pharmacist's are even rude. Extremely unprofessional pharmacy in my experience."

"I operate a very busy restaurant in Dayton. I consider myself very understanding and patient especially during times like this. However I would never pick up a phone and then immediately hang it up. When a phone rings for well over 10 minutes the person calling clearly has a question they need answered. I just want to be sure that my medication would be available in following morning. This will be the last time I use this Kroger pharmacy. They are rude, disgusting and have zero concern for helping their customers."