Sam's Club

"The service at this location is fine, but the bathrooms take it all the way down. They are consistently so dirty. I've also tried pick up at this location many times and have never had a good experience. I hope they will improve."

"Placed order for delivery. Did not arrive at scheduled time. I spent 3 hours trying contact someone. Finally got a hold of resolution specialist, he sent me a picture of 3 of 7 items I ordered on my porch. We went to look it was not there. No one knocked or called to let me know anything was even outside. But even with the pic 4 items were still missing. I will not be using delivery service again, and will not be renewing my membership after this. Still waiting to resolve issue. Read reviews only to see someone else went through same issue 2 months ago."

"I just bought a product, it's a brownie box, I think the brand is fiber one. On my way home, my husband took a bite of the brownie and I noticed that the product had expired 4 months ago. I returned to Sam's Club and they simply changed the product without caring our health for having consumed a product with a 4-month expiration date. This is a danger for people's health. The customer service didn't do anything to remove all the expired product, we waste time, money and health to return the product."

"PLEASE get out of the made to order bakery business! The individuals answering the phones and taking in person orders are extremely rude and unprofessional. You get the impression that you're pulling them away from some task of greater importance. Suggestion: create a separate sector that solely deals with made to order customers, try online ordering or perhaps a call center. The products are some of the best in the area, a bit pricey on some items, however you get what you pay for, BUT please hold the attitude"

"Our sale item didn't automatically ring up as on sale, so the cashier had to manually punch in the discount. If we hadn't caught that error, we would have unwittingly paid the full price. So I went to the service desk and asked to speak to the manager. He came over and I asked why the cash register didn't deduct the sale discount automatically, and that the cashier had to enter the sale price manually. His attitude was that as long as I received the sale price then what's my problem. I had to ask the same question again. He spoke loudly and degrading to my, as if I were a child who couldn't understand him. Yet, he couldn't answer my simple question. The man was not professional and I didn't think he had the intelligence to answer a simple question. Sadly, he was hired to be manager for reasons other than having leadership skills. A big mouth and a degrading attitude are not leadership skills. The man seemed to have the intelligence of a child in the first grade, because he couldn't answer a simple question... Instead spoke down to me very loudly to hide his lack of intelligence. We won't be shopping at this low grade store ever again. Less than one star review for this store."