Planet Fitness

"My two parents got memberships to this certain gym a while ago. The first incident we had with this gym was when my mother and me went in to work out. Mind you we had not gone for a long time but had decided to go because we felt motivated and just wanted to have a good workout. We walked into the gym and went up to the front desk to check in. The young teenage woman working seemed nice until she scanned my mother's card. She looked up and in a passive aggressive tone said, "haven't been here in a while, have we?". The sheer audacity of this woman to judge us when all we were trying to do was work out is crazy. This comment made my mom and me just want to go home instead of what we originally planned to do. People don't realize how negatively a comment can affect someone. At least we were trying instead of sitting at home again. We ignored her rude comment and went in to work out in a so called 'judgement free zone'. The second incident was when my dad went in to work out alone. He went to the front desk to check in. A young teenage male was working this time. After scanning my dad's card, he also made a snarky remark. He said "huh, 167 days since your last visit, it's been a while." All my dad wanted to do was have a good workout, not to get judged. It is not their job to judge their customers, only to scan their card and let them in. This gym goes on and on about how it is a 'judgement free zone' but their literal workers are judging their customers, the people that literally keep the gym open. My mother doesn't even want to go in again because she hates getting judged and is scared another bratty worker will say something rude. I don't understand why people feel the need to say something. My poor parents are just trying to make heathier habits, but these stupid workers are bringing their motivation down. Nobody knows what anybody else is going through so there is no need to be rude. Also, my parents are the ones paying for their membership, so they get to decide when they want to go and how long they want to stay, it is none of the worker's business."

"I have been coming here for two years and staff has always been wonderful. Always clean and friendliest people working out. However the new gym hours are very difficult for so many. It would be nice if they could have the 5am open on weekends like other gyms. It’s hard to drive 30 minutes to farther gym to get my workouts in and many others the same , there are at least 20 of us who faithfully come at 4-5am . Not convenient especially when staff on weekends is here at 6 and stands while watching all the people in parking lot waiting. I will say we were apples by staff coming in hour early to let us in. But to still be here for regulars and then just stand at desk watching and doing nothing while making many wait is frustrating . Other than that best gym I’ve been to in area . Newer staff is young and less social which is a bummer. And no trainers."

"I have been coming here for a year now and I gotta say as a person bound to a wheelchair it's not always handicap friendly. I love going because it's the only thing that helps my mental health. But since I been going I have asked the staff to adjust placement of the trash cans so I can reach the paper towels and have even gone out of my way to move them. Every time I come in the next day they move them back so I can't reach the paper towels. Now today when they have been having a water flow in one of their bathroom stalls for months (literally the only stall I can use) is now out of order... Because of a water flow problem that won't stop. So now until they fix that, and they don't know when that's going to happen as they have yet to apparently call about it, I can't go to the gym and I wasted a trip getting to the gym just to turn around and come home. Not related to the bathroom I have even popped a tire being in there before and had to leave with a flat from metal shards being on the floor from the machines. I don't even want to get started on their subscription system either! All I have to say is if you have a place that big with that many showers I think we can add one more handicap stall... Ya know for the people who are handicap not the insecure people who need extra space to poo!"

"One of the best gyms, PF, that I've been to. Parking 2 ( parking only for bobtail, big parking lot with no overnight parking for semi) Staff 10 Equipment 10 Locker room 10 Showers 10 The highlight of the gum is the excellent showers, which, unfortunately, are not found in any of the 48 gum throughout America where I have been! and one more thing Middletown!!! it was very nice to see a lot of young girls and guys in the gym Would you like to come back here again? Definitely yes!!!"