Ulta Beauty 2720 Towne Drive, Beavercreek, OH 45431

"Worst customer service I have ever experienced. I won’t set foot in this store ever again! I had to beg for help and the person I spoke to wouldn’t even put her phone down or stop leaning on the display to help me!"

"will never be coming back here again, me and my boyfriend came in not that long ago and they here making really rude and uncomfortable comments about us giving us dirty looks the whole time we where shopping around , then after my boyfriend checked out he was looking by the door waiting on me then the lady by the door proceeded too try and say he was stealing and over all very rude and terrible customer service. the lady who helped us was very nice but the other workers where the problem and i do not suggested shopping here at all!!!"

"If you get the right person, I like that they help you with finding good quality makeup. It would be nice if they offered makeup applying tips related to age. They have young girls there, but they don't understand age related issues over 55."

"The store layout is transparently developed for peak consumer captivity. The ever present but never intrusive salespersons are mildly helpful, however, the entire exercise of futility is laid bare during checkout. The intentional glacial pace is most likely implemented to increase customer exposure to brands increasing impulse purchases. Blatantly transparent yet effective. An utterly unnecessary shopping experience."

"Store is dirty. No one bothers to pick up trash off the floor or clean the surfaces in the store. Stock is low - couldn’t buy the bare minerals foundation I stopped in to buy. Will not be back. Such a shame."