Mercy Health - West Clermont HealthPlex 4101 Bach Buxton Road, Batavia, OH 45103

"It's a great place to go, very clean. My only gripe is that it's attached to the school, so there are sometimes packs of unruly school children."

"Nice facility, just keep students out of the weight room before and especially after school who aren't using it. Make sure basketball court is available when the high school isn't using it. Have dance classes elsewhere if necessary."

"I joined the healthplex about a month ago. I’ve always been very intimidated and frankly scared of gyms. I once tried to join a chain gym and ended up going twice. So far, I am going to the healthplex every other day for about 45 minutes to an hour. This gym makes me feel safe, really is for everyone at any level, and they make me feel supported. I would highly recommend this gym to anyone who’s looking for a truly non-judgmental gym where they’ll be supported in their health goals."

"I was told when I signed up with the 12 month contract (to get the $6 enrollment fee) that I had a 3 month trial and if I didn't like it, that I could cancel. Fast forward 2 months and I have only used the membership 3 or 4 times and it was just too expensive for that. I decided to take advantage of my 3 month trial and cancel...they said they had no record of that 3 month trial option and would not honor that. Beware of any special claims they may make to entice you to sign up. They will NOT be honored."

"On Sunday, August 13, mid afternoon, I visited this place to inquire about a guest pass for me and a membership for my mother who lives in the area. I never got past the front desk. Upon entrance into the lobby, the coldness, impatience, and general lack of welcomeness with which I was greeted let me know all I needed to know. Should I probably have come back on a different day in hopes of getting someone else? Nah, there are too many options out there to deal with that. My piece of advice here, please ensure that EACH of your staff are trained and have the mindset to welcome and treat everyone with warmth and courtesy, no matter who that guest is or what they look like."