Starbucks

"Love Starbucks! The barista absolutely made my day for asking me if my name was spelled with "ie" or "y". No one ever asked that and I love that she did! Thank you! My favorite go-to drink is blonde vanilla latte but today I got my seasonal favorite, Pistachio Latte."

"Seriously this is the best location but the manager guy that works in the morning pretty sure he has glasses but WHY do u work in customer service???????????????????? I wish I knew his schedule so I could go to Twinsburg on those days because he is the worst his attitude is so terrible. I don't understand people who work in customer service but then act as if it's our fault that u work there...so confused. Who hurt you?!"

"I came to this location during the time I worked at the Spirit Halloween store and everyone there has been kind and quick. I was there this past Saturday and a woman complained because she’d put in a mobile order and had to wait “25 minutes” for her drink when she’d only been standing there for five and loudly complained about the time. People forget just how crazy places like Starbucks get, I felt horrible for the staff because they were busting their butts to keep up. Long and short of it, if any of them see this, y’all are killing it! Keep being kind and doing a great job."

"Oh they are so good and fast! Especially the afternoon shift! Super fast clean and nice! Great customer service and super friendly. Love coming to get my daily coffee fix here!"

"I normally use the drive through but never scan my points. I decided to order on the mobile app for pick up in store. I ordered a venti iced caramel macchiato upside down. I arrived on time for my pick up and waited for over 10 minutes in an empty store before being handed a hot coffee. I informed the barista that it was iced. She returned another 5 minutes later with a drink that is certainly just milk and caramel over ice. Not worth the 30 minutes and 7$ spent on a cup of iced milk. There’s nothing to even upside down. Edit** I went back and went through the drive through and asked for my order to be re made - they re made my coffee to order and it came out just right (photo 2) so I am upping my review"