Tim Hortons

"This is the worst Tims I have experienced in Columbus area. They messed up my orders twice. I had a 20 pack Timbites for my kids ordered on my mobile app, it charged me and showed available, they are out of it when I drive through to pick. They did not refund me or anything. Second time I were there the manager I was not even wanna give my kids water, we paid food and coffee there. My kids just wanna some water"

"This Tim Hortons use to get your order right and never mess up on drinks this is the second time they can't give me the correct drink, I order a mocha iced coffee (large) three creams and three sugars, and was charged for that and ended up getting a hot drink who knows what it is. Then I got back through the drive thru this was right before work and when I did I got the response that is what I ordered and I said no it wasn't and they were going to make me pay for another drink, I don't know why they can't get the drinks correct like I want what I order not someone else's drink and then make me repay for the same drink that I already bought. I should at least get a free drink for their mess up or my money back. Great customer service Tim Hortons!"

"We have been there quite a few times, in general it’s okay to be there but just that Coffee isn’t always hot there, so please give special instruction to make it extra hot!"

"So today’s tale is all about when you make the mistake of seeing the drive-through jam packed and you think that going in will be faster. Well I’m here to tell you ladies and gentlemen it’s not any faster in fact they were probably 20 cars in the line for the drive-through and so I just thought hey the drive-through person is slow. Once I got inside there were about 10 people in the standing line ahead of me during my weight three of those people walked out and left. Now this is your standard Tim Hortons small box chain it’s clean looks nice everyone’s pleasant and the pace of the staff was average. I have to assume that they were understaffed by about three people today but then again as I said the pace of the staff was not a fast hustle it was just a cruising speed average pace. The staff really were pleasant but you’re dealing with additional Covid regulations I guess so the cashier probably change gloves 20 times that I saw. Bottom line Is it this place is OK but I will avoid it in the future just because it’s not fast food we could’ve sit down and eat in our food at Bob Evans in the time that it took to stand in line for 15 minutes in the store and get our food. I don’t think that it was the staffs fault here I think they were understaffed by few employees today and they had probably held this pace consistently all morning long so the hustle was already burned out of them"