Dunkin'

"Beavercreek Dunkin. Do better. I wanted for 15 mins for this bagel. No cream cheese and burnt bagel."

"This location definitely needs a bigger parking lot and assessability for the amount of clients that go to this Dunkin’ Donuts once Dunkin’ Donuts landed in Beavercreek the hype started and it still has not stopped since construction started at this location. This team is exceptional. They always have a great attitude they seem to really enjoy what they do at this location. Many of them are extremely knowledgeable about the different coffees the different items that they carry, the one thing that sticks out for me the most is they know me the moment I pull my vehicle up to the Monitor to inform them of what I would like to order for the day it gives you that Hometown feeling that they care they recognize who you are and sometimes they even know your order before you even say it, you do not see that often at many places that you go to the only downfall I see at this time is that I haven’t gone there for a couple days due to the coffee I normally get seems to be very different. I reached out to the district manager who is wonderful they were going to look into the calibrations of the water versus the coffee grounds and see if they could figure it out the coffee I get now just seems very watered down and not how it used to be so I hope is that they will figure out the calibrations and get the coffee back to where it once was, there’s not enough wonderful things I can say about this location I think they need to definitely be a flagship for many locations out there within the Dunkin’ Donuts community. Thank you for all you do."

"I don’t typically write reviews, but what happened to myself and my boyfriend is downright ludicrous. We placed a mobile order for 2 drinks and 2 donuts. Nothing huge and nothing difficult. We were told by the first window to go ahead to the second window to pick up our order. They gave us one drink with no straw and then disappeared. We thought they were behind and had to wait on something so we waited. 5 minutes go by and we notice people leaving the line. That’s fair since it’s taking so long. 5 more minutes go by and we notice that the car behind us got their order from the first window. We then watched as three more cars got their order from the first window and nobody had come to check on us or give us anything. Finally a different worker opens the window and then ASKS US WHAT WE WERE THERE FOR. We told him we were waiting for an order for (bf name). He looked confused and then asked us if we had a jelly donut. We said yes and a chocolate donut. He then looked more confused and we offered to pull up the order. He looked at it, grabbed another donut, put it in the bag, and then grabbed bf’s coffee and gave it to us. Everything was just sitting there. We told him we didn’t get a straw and he only gave us one straw total. We had to ask for another. That in itself isn’t a huge issue, but compounded with everything else really soured things. The icing on the cake is the fact that they didn’t apologize for the wait or the mix up. We’ve never had that issue before and I hope we never have it again."

"LarderRoom...It's always a good day for Dunkin. Grabbed a quick dozen assorted donuts on the way to a meeting because who doesn't love donuts! The store is extremely clean, service was fast and the order was taken with a big smile. What more could you ask for. Thanks Dunkin. See you soon."