Tim Hortons

"The service was fine. The food on the other hand - all our donuts tasted awful. We order a dozen donuts (mostly chocolate flavours , as we have 5 children) the chocolate was sooo gross my toddler even resfused to eat it .My husband's coffee was most definitely burnt & we received black after ordering double double ."

"Every time I order the breakfast wrap snackers, they are always wrong! If I order bacon egg and cheese I get sausage egg and cheese. Today I ordered bacon egg and cheese with extra egg and literally got just egg and cheese. No bacon or extra egg!"

"I come to this location at least 2 or 3 days a week. Does this bagel look appealing to you? It had barely any cream cheese!! Both sides of the bagel were this way! Your establishment is a treat for me! I expect better. I'm expected to give stellar customer service at my job position. When I visit your company I expect the same in return. Your staff is always friendly when they show up for work. I was taken back when I sat in the drive thru this morning, and no one came to the speaker. This was at 5:25am."

"We ordered an Medium iced latte with 2 pumps of caramel and Medium iced latte with oat milk & 1 pump of sugar free vanilla. Both drinks were good, but i added 1 stevia to the iced latte with oat milk. the staff was friendly as it was our first time at this location."

"We were walk in customers, who ate there. The clerk made us wait while continuing to attend to numerous drive up customers. When she got to us, she was rude and unfriendly. I got a donut and a hot biscuit. She put both in small bag, with the donut on the bottom. You guessed it, the icing all melted off the donut, which I didn’t eat. I asked for a replacement, and she seems to have found one that way half iced (see photo). About the coffee? Well she didn’t seem to have time to serve that with my order… the drive up took priority ya know… So when after a couple minutes I returned to the counter to ask for my coffee. She said, “I’m getting it, if you’ll just wait a minute.” Really? So I went back to sit down. Eventually she got my coffee, not walking the 12 steps to bring it to me, but leaving it on the counter without comment. Thus was just really poor service. Big picture, so what? But really, I’ll never be back, and I’ll spread the word. I believe the person interacting with us was the manager. She was clearly in charge of the operation. The time was approximately 6am. There were at least four employees working at the time."