Harbor

"My son had an assessment done to see if he would qualify for services. She told me I would get a call to schedule my son's next step into the program if he needs it. Last week, Sunday evening. My phone rang once and a voice message was left to return thw call to get my son scheduled for a psychological evaluation. For a couple days I recieved no call back. So I called the main scheduling. I told her the woman's name, and said I had to get my son's psychological evaluation. She scheduled for my son, with a man. A week later from the missed call, the woman calls to schedule. I informed her I made the appointment already. She snapped very quickly with an attitude and said it was for medication. She said when I made the appointment I didn't make myself clear or something. Pretty sure PSYCHOLOGICAL EVALUATION doesn't sound like MEDICATION.. I even told the scheduling the woman's name who called, who does the scheduling for those appointments. It was also confirmed at the end of the call it was for a PSYCHOLOGICAL EVALUATION. Well my son's appointment was rescheduled (with the same guy) for 10 days later. Not sure why the attitude for wanting my son to get the help he needs. Maybe she felt her toes got stepped on when I went past her and straight to scheduling.. it's not about her though, it's about a toddler getting the help he needs to develop. I didn't use names, incase any form or relation is done which might compromise my child's help. Hopefully no other problems arise for my son. UNFORTUNATELY yet another issue has came. my son had his first appointment set for the end of February. The woman canceled. Said she had a meeting she would be in. I have been calling since the follwoing day after she called to reschedule. I can't get anybody on the phone in scheduling. Nobody is returning my calls. Update... it took 3 months for them to schedule him his first appointment. This has been ongoing since October 2022!!! Save your time and energy and get your children proper and professional help anywhere else! We since switched to zepf and my son is with a therapist, has a ohioRise caseworker, he'll get a caseworker with zepf aswell and they've even helped him get into a preschool program and will help him get an IEP for when he begins kindergarten and enroll him into a school for special needs children. All this has been done within a single month! Only downside is zepf no longer tests for Austim. So for that we are searching a facility who does. My son is without a doubt on the spectrum and he's nonverbal.. my son at harbor was put as "has aniexty and some delays" They REFUSE to diagnose a child properly. Their reasoning as to why my son isn't on the spectrum... "he smiled while playing with toys.""

"They will overdose you on your medications and dump you once you’re out of medication since they over gave what the prescribed amount is. They also take your body wash, shampoo and conditioner and clothing when you’re leaving that you brought with you. WOULDNT TRUST THIS PLACE. especially when you’re in a time of need. Absolutely disgusting. A place like this shouldn’t have any kind of funding."

"This is the worst mental health facility in Toledo I would give them a zero if I could. I have been waiting for someone to call me back since October of last year on for a case management and Brooke the doctor said she would take care of and call me back the next week that was over a month and half ago. I have been calling three times a week to get this taken care of but it seem no one dose there job. I have had two case managers told me to come in so I come in for the appointment and then they tell me we don’t have a appointment that happened four times and I don’t drive. I would rather get help from a stranger off the streets than go back to that place…..THEY DON’T WANT TO HELP YOU AT ALL……Thanks"

"My daughter started going here and they have been professional and helpful. They were able to start therapy and were able to get her evaluated immediate as well has help treat her. These people care about our children and want to see them get help and not struggle. I would recommend this place to anyone that needs counseling or mental health treatment."