Days Inn by Wyndham Middleburg Heights

"The shower was dirty (Had old soap and hair left in it) the floors weren't swept and the worst part was they had old sheets in the bed closest to the door. To explain, my wife and I went to lay down and we discovered an old sheet pushed down at the end of the bed and the sheet that was on the bed was soiled, With what, we do not know! After making contact with the front desk they advised us to come down to the lobby and would give us some fresh sheets, what?! We decided to change beds for night. The next day they changed the sheets, but did not clean the shower or the floors. Multiple attempts was made to get in touch with management over our three-day stay to no avail. After leaving the hotel it took almost a week to get in touch with anyone and then we were given the runaround. When we did make contact we were given nothing but attitude. Eric, the Front Office Manager was extremely unprofessional and you get nowhere with him."

"Way overpriced for what they offer. It's basically a bed and a room, in desperate need of a remodel. No breakfast, no internet. I only stayed one night, and checkout time was 11 a.m. I believe. At 9:15 a.m. I hear a light knock on the door and a voice say housekeeping and they try to come in. I had the deadbolt on so they were turned away. But that's pretty ridiculous trying to clean the rooms that much before checkout on a Sunday. It wasn't even that crowded (judging by the parking lot, which probably only had no more than 15 cars). Also, beware and watch your bank account. They will charge a whole night's rate plus $50 for incidentals/damage. And they don't just put a hold for that amount. They actually charge that to your card and then refund it two days later. I saw the charge when I got home and called the next day. Woman at the front desk said that's how "the system" does it. I have NEVER had a hotel charge incidentals that way. And it's usually no more than $50. Plus, the room was so dilapidated, they would have a hard time proving that you did any of the damage. It's likely been in poor repair for quite some time."

"I did not take pictures as I was going through a very stressful situation when I had to stay here. There were holes in the bedsheets, the room smelt of smoke, and the shower did not work. We couldn't open the curtains even if we wanted to because the curtain rod was broken. Definitely do not recommend. There are three other hotel/motels in that area."

"It was basically clean. The beds were comfortable. The staff was friendly. Breakfast in the dining room was minimal but sufficient. It's close to the airport, which was needed. My complaint would be that the shower curtain has permanent mold stains and the room walls are permanently imbedded with the smell of cigarette smoke."

"The first room we were in had clearly not been cleaned well and smelled of smoke. The shower had mildew in it and the shower head actually popped off when I turned it on. We were moved to a second room that was much cleaner and the amenities (tissues, soaps) were stocked. In the bathrooms in both rooms, the paint was peeling and the furniture was outdated and run down. The TVs, microwaves, and fridges in both rooms were nice. There was trash in the stairway that was never moved in the approximately 20 hours we were there. The front desk staff was helpful and nice. The rooms were quiet and the beds were comfortable. Parking was easy and the area was nice."