ProMedica Women's Services - Toledo

"I visited this place two times and the very first time I went it was lovely. The Practical Nurse that seen me was so polite kind and understanding. But my second visit I was not able to see the same person and then the placed me with Colleen. And let me tell you she is the most rudest, non understanding medical personnel I ever met in my life! I came in there thinking I had a condition and as soon as I told her about my symptoms she cut me off. She laughed about it in my face and she never believed me. The crazy part is that she only performed one test never gave me the results herself sent her nursing assistant back in to deliver the news and they sent me home with no direction on what to do next. I am most definitely going to get a second opinion because I really do believe I was misdiagnosed. Whatever you guys do. Do not go to Colleen she should not be getting billed for inadequate worked."

"I see Colleen here, and every time I go to this office I remember exactly why I hate going to this office. The nurses are sweet as can be but Colleen, smh. I’ll be finding a new OBGYN office."

"The wait is always forever, they call and cancel your appointment ON the day of the appointment when I needed to be seen as soon as possible. The physician I was supposed to see “was unavailable” and they scheduled me out a whole week from the cancellation. Once I went in I spent more time in the waiting room then I did in the back with the nurse. Then once I got back there I spent most of my time in the back alone answering questions I already answered with the nurse to some UT student and he came in taking notes, which I personally do not like but I just answered the questions all over again.. the actual doctor was in the room with me for 2 minutes tops before she told me I had to come back in another week for blood work. The place seems to be ok sanitary wise but my experience so far hasn’t been good. I did go here with my first child in 2012 and the midwife I had took a 3 week vacation right before my due date, and I ended up without a replacement at all since she didn’t set one up. I ended up having an emergency c section due to some complications and I never seen her again after I had my baby. If you want a good/ closer bond with your OB during your pregnancy I don’t recommend going here at all, you will not get that kind of treatment here."

"I came here to see Colleen as a new patient. Holly was very sweet and made me extremely comfortable when she asked me questions and did my injection. Colleen was… okay.. she was pretty rough and didn’t communicate often with my exam. She has left a terrible first impression and as a new patient, I already want to find a new OBGYN. I shouldn’t have to ask a provider to be more gentle.."

"I see a nurse midwife there and I make sure I see her Everytime and she's great she preformed my first pap and made me feel as comfortable as possible, she also gave me my first IUD and she talked me through everything. I love going here knowing I have someone with my best interest at heart and makes me feel comfortable."