CMS Insurance Agency Inc 2756 Erie Avenue, Cincinnati, OH 45208

"Called just now and the number here went to a machine that said "Welcome to Best Insurance Rates". Not the same name at all. I then got patched through to a call center where I asked about the name discrepancy, and the guy sounded incredulous and literally hung up the phone without answering my question. Call lasted about 10 seconds. Absolutely awful customer service. No idea if these guys know anything about insurance, but they won't take care of you."

"Wow did they come through for us twice. I had my catalytic converter stolen I contacted my insurance agent and in 4 days my car is fixed insurance approved and payment sent to the auto service Highly recommend this company The people that work for them are amazing"

"I have been working with Andy Crouch for about 2 years now. He is a real pleasure to work with!! They do a great job finding me the best carrier and explaining all the options. Over the last 2 years Andy has become not only an insurance agent but also an advisor/ friend. He is extremely quick in getting me responses and information when I need it most. Thank you Andy and CMS for all your help! -Mike"

"Melissa Zepf at CMS is professional and knowledgeable. She explains your options thoroughly, ensures you have adequate coverage and gives you her undivided attention. I highly recommend Melissa and CMS Insurance for all your insurance needs."

"Melissa Zepf at CMS Insurance is truly a professional. She spent time to discuss every detail of our policy and answer any questions we had. I never feel rushed when speaking with Melissa. Melissa takes great pride in making sure you are covered for the important items without overselling."