OBGYN Associates of Akron

"If zero stars were an option we’d go with that. This review isn’t towards all providers that practice here, just one and their supporting staff. It is there policy that if you “no show” 3 times they will drop you as a patient. They were advised by phone twice, that an appointment could not be made, then decided to drop me because “the doctor can drop anyone they feel like”. Calling in does not fall under a “no show”. They are not very sympathetic or understanding people considering I have a child that requires very specific care. Some times life changes on the fly and an appointment that can be rescheduled is not high priority over a child. If you are considering this office I’d highly recommend looking elsewhere for your care that not only follow their own polices but are more understandable."

"After going to the same gyno for 15 years I had to find someone else after he retired. He delivered 3 of my kids and I was so scared to go to someone new with my 4th pregnancy. I was recommended Dr. Cecilia Ellis and I couldn’t be happier. She is one of the best doctors I have ever had. So compassionate, helpful and understanding. She goes above and beyond to make her patients feel comfortable and happy. Her whole office staff is fantastic, you do have to wait sometimes a bit for your appointment but that’s only because they cater to all their patients and make sure they are there for their deliveries. Dr Ellis is a god send! If I would have known about her before I would have switched doctors long ago!"

"Dr. Van Beek is the absolute best doctor I have ever had. I wish she could be my primary care physician also! She’s so kind, patient, friendly, and really listens to your concerns and makes you feel like a part of your care team."

"I mentioned my concern for missed/delayed periods at 3 different appointments, when I finally asked for blood work and I was brushed off and told only if I missed another period. I was then told weight was my sole issue (and while I’m a little overweight at a size 12, I’ve been the same for years). Went to a new doctor who immediately ran blood work and found I was severely anemic. A month after supplements and periods are completely back to normal. The refusal of testing and lack of professional care from this office could have been detrimental to my health, as I was severely low on iron. Do not go here."

"Waited for new patient appointment for months. I got a call today regarding my appointment for next week. The doctor I chose is no longer available for my appointment. Understandable, but they want to move me to the NP. The whole time the woman on the phone is short. I said no thank you, please get my an appointment with the doctor. After an exasperated pause, she said they're booking months out. I said, even though you canceled? She said we didn't, you did. Had she not had an attitude the entire call, I may have been more understanding, but I'm no thank you. I was a patient fifteen years ago and was never treated poorly, but obviously customer service is no longer a priority."