Mercy Health - Oberlin Primary Care

"I was a patient at this clinic for a couple of years. I have cancer and my cancer doctor told me that I am allergic to the dye in pills. I tell my primary care doctor Cajigas but he ignores what I say and keeps on prescribing this medicine with the color in it. When I told him I hadn't been taking the pills he told me that I had to go elsewhere for treatment for non compliance to him but i listened to my cancer doctor . So no mercy for me !!!"

"Before Dr. Regis moved locations, I thought his team was phenomenal. I write this review with great dismay. For months now, they've been having trouble with their phones...people often can't get through. ..CAN'T GET A CALL THROUGH TO A DOC OFFICE!!! Atrocious. No one returns calls even when promised. Dr. Regis took an entire week (7 days) to respond to my inquiry regarding improper medication dosage that he prescribed. He actually missed one of my appointments and has missed specified call times. People have jobs...we slot in specific times for these services.....very disrespectful. What are we paying for? How is this acceptable. The office staff is highly unprofessional and have dismissed my concerns multiple times. The gentlman nurse in Dr. Regis's office was particularly rude over the phone, disrespectful to my concerns regarding lack of care. The staff says they "expedite" my concerns but no one calls me back. Someone needs to investigate this practice. Glad to have relocated"

"Everytime I come here I have a very nice experience. Everyone has always been helpful, courteous, nice and you're always greeted with a smile. I'm grateful that there are still places where you're treated with respect and kindness."

"Location is not very handicapped accessible at all. No buttons to push to open doors automatically. Not easy to get in with a person in a wheelchair and even the rooms is not set up for one. Doctors and nurses are nice however but the beginning doesn't start so well and puts your whole experience down the drain"

"Melinda Reidy is my Doctor here. She is so polite, thorough, knowledgeable and just cares how you feel! Most Drs want to get you in and out...but she's personable!"