Acme Fresh Market

"Love this store, but I couldn't believe the price of one plantain? $3.99? No way! Unbelievable. Very dissapointed."

"I used to shop at Acme when I lived closer but I stopped going there because their prices are high, their fresh foods are often not very fesh, and their fresh flowers die quickly (and one time I realized they were moldy after I got home). But I got excited when I saw a good sale in their ad that said "Tidy Cats 20 pound cat litter 2 for $12" and the picture showed that it was the 20 pound plastic jug of clumping litter. However, when I went into the store to find this sale, I saw that the plastic jugs of clumping litter were marked $12 and it was the bags of non-clumping clay litter that were marked 2 for $12. Anyone who has cats knows that there's a big difference between clumping and non clumping litter. I was annoyed and confused because the ad showed it was the plastic jugs of clumping litter on sale and I had made a special trip out of my way to go to Acme for this sale. I asked customer service and they said that the company had a misprint in the ad and put the wrong picture in...and that was it. It was false advertising, their mistake, but all they basically said was "oops sorry" and were not honoring the advertised sale price even though it was their mistake. I used to work at Giant Eagle in North Canton and whenever we accidentally misrepresented a sale price we honored it because it was our mistake. I already have never been very impressed with Acme in the past and now this is just the cherry on the sundae. I forsee this outdated, expensive, not-customer-friendly store becoming the next Fisher foods as soon as Meijer opens up down the road."

"I like the store itself, but I'm giving 3 stars because I just spoke with someone at the deli who was very rude. She acted like she didn't want to answer questions or tell me the catering menu. When I thanked her for her help she literally just hung up on me without saying anything??"

"I got the ad for crab legs for 7.99 a lb. When I got there I had the current ad for them on my phone. I was told by store employees the ad expired a week before. When I showed them the ad that was current they simply said we r a n out. I called another store and they said the ad for Friday expires at 12:01 Am !!! When I questioned that the person told me the never had the product in the ad. He said the Acme Corporation runs ads all the time for items not in the store. They don't honor the ads and they advertise all the time for products they simple don't have. They also said th e y NEVER GIVE RAIN CHECKS and don't say while ad supplies last in the advertising. OHIO Consumer protection where are you?"

"Go here quite often. The prices aren't bad and the quality is good. Best place around for a birthday cake. Only issue is the lines at check out are always long. But overall they are great."