CVS 1130 Lincoln Way East, Massillon, OH 44646

"I spoke with a pharmacist and management have them in a chokehold. It's ridiculous. Patience is EVERYTHING!!! Give them grace."

"If there was a way to put -5 this pharmacy is absolutely horrible. Every time I fill scripts they are never ready and if you call you are lucky to speak to someone without waiting anywhere from a half hr to a hr. Absolutely unacceptable time to switch pharmacies"

"Used to use only them for prescriptions but I will not longer be using them or even shopping here. I have been in and out of ER and needed scripts filled for antibiotics. Monday night upon arriving an hour an ten minutes before close was told “you can drop off but it won’t be filled.” Came back following morning and had it filled no problem. Ended up back in ER last night and was handed new scripts for nausea and additional meds for inflammation. I stood waiting at the drop off window (mind you I have no voice right now) they took some lady at the consult window. Noticed me when they said they could take her at the drop off window and proceeded to say “it’s a two day wait for script fills and that I should turn around.” I will never shop or fill a script at this location ever again. I suggest no one else does either."

"Used to be an awesome pharmacy, I don't know what has happened in the last 6 months. Staffing maybe? They are forever changing the way you can pick up your scripts. One day you can use the drive thru & then the next day you have to go inside. Some days you go inside to find out that the pharmacy has closed at 2pm because they have no pharmacist. Last night I waited 1.25 hours in the drive thru for me to not even get my son's prescription because they closed at 9pm. I got in line at 7:45 pm. Now, here we are today inside & I am 12th in line."