Walgreens

"I have had nothing but problems since I returned to this pharmacy. They forgot a prescription and marked in their system they gave it to me. Celeste was extremely rude and condescending "it says here in our system you already picked them up". Yea, that's what I told you, and I never got them. (not even a scheduled medication) they checked the tapes, and told me to come pick up my Rx, and I didn't even get a single apology for talking to me like I was an idiot. The guy pharmacist was the only person who isn't a jerk as well as the younger pharm techs. I was a pharmacy tech too. I understand how stressful it is, but you don't need to be rude to the customers. Mistakes happen, I have SEEN it at my previous job. Y'all need some customer service skills or a bigger paycheck, and it shows. Bring Nicole back, she was great"

"I was in and out in a couple minutes. They have a good selection of groceries and pharmaceuticals. FedEx and Redbox also."

"We went into this Walgreens on Pearl Road in Parma Heigh to look for make up that was on sale - buy one get one 50% off. They only had one in stock. While in the first aisle two employees of Walgreens were yelling at each other. A man, who later was identified as the manager, was yelling at a young woman. The last thing he said to her was "Do you think I want to work here forever?" After a couple minutes of yelling back and forth they eventually walked into an office behind the photo area. We walked to the checkout counter, where two other people were already waiting. No employees were at the checkout counter or anywhere else in the store that we could see. Two or three other people came up behind us. We waited soo long that people started talking about looting the store because there were no employees anywhere in sight. After about five minutes the young lady com out and says "Sorry. Our manager doesnt like to do his job." And she leaves the store. Three or four more minutes and the manager comes out. He rings up one person slowly and very unenthusiastically. Once our turn came, he rang up the first makeup item, which he said wasn't on sale though it was clearly marked all over the shelf that allmay products were. He kept looking at his phone, as he pretty much did the entire time since leaving that back room. Since he couldn't ring our items up correctly we began to leave. The female employee came back in the store and yelled at the manager "Dont ever tell at me in front of employees again." And she left again. Worst shopping experience I've ever had truthfully. Between the low stock on sale items, to the horrible service and totally unprofessional behavior of ALL the employees, I'll never go back to this Walgreens."

"Some of the employees are great, but other aspects of the Parma Heights store are not. Twice I have had my app orders cancelled, one not even started, because no one tried to fulfill them that day, even though submitted 6 hours before closing. I have not had the same problems at other Walgreen's locations nearby, or other stores in general. Very frustrating!"

"It was my first time coming to this location and I’m not sure what was up with the cashier at the photo counter when I went to pick up an order. she was extremely dismissive and rude towards me for no reason? Then was kind and respectful to the 3 other people she checked out after me while I was looking at photo albums. I had forgotten my phone on the photo counter so I went back to grab it- she & the manager completely ignored me at the front register as I thanked them and told them to have a nice day. Like what? I’ve never experienced this sort of behavior at a Walgreens. So unnecessary, and definitely will avoid coming to this location again."