Petland Fairfield 5470 Dixie Highway, Fairfield, OH 45014

"Stop by this spot on trips into Jungle Jim's to visit the beautiful animals and contemplate owning a hamster, ferret or even a frog. Spot is clean with plenty of helpful staff. Sniffed by hamsters and held a ferret today that was happy to snuggle into my hoodie. This store also sells hermit crabs, ball python snakes and even had a tarantula today."

"Pretty disappointed by our recent encounter with them. We inquired about purchasing a returned mastiff puppy and were told we couldn’t purchase her because she has to returned to a breeder since she was bow-legged. We offered to sign paperwork to take her AS IS and we were told it was “illegal” for them to do so. I reach back out and they told me the puppy has been sold to someone else THE SAME DAY we were there & got refused. I’m glad the puppy got a good home but I’m disappointed in the communication and I felt like I was lied to so they could sell the dog to one of them employees friends because when I called back Angel told me the puppy had went to one of her personal friends. Defiantly wouldn’t recommend coming here and I would reach out to an actual breeder that would be straight forward with you."

"Went to go shop around and held a ferret and one of the employees yelled at me for stepping too far away from the holding cell for it. Which I understand I need to stay near it but I didn’t deserve to get yelled at and she gave me dirty looks and rolled her eyes at me. Horrible customer service. Will not return. I was going to get a ferret but after how they treated me I wouldn’t even buy a toy here."