Pet Supplies Plus Findlay

"I love the staff at this store. Usually bubbly and friendly. Helpful when I need it. I love it"

"Very polite & kind employees. Helped me with what I needed. Very satisfying at this store. Thanks for all your help!!"

"I Condo Pet Supplies Plus pretty often to get items for my fish tank. Overall, I have a wonderful experience with everybody. Mary is always so kind when I come in and there’s another female with glasses I don’t recall her name but she is also kind. I love with a Store happe Store offer, but one issue I have is an individual name Amber, I think her operator ID is 008921. At least that’s what my receipt says but she was very condescending. I had questions that she did answer, but half of the time she was looking at the other coworker like I was stupid for asking the questions that I asked about the beta fish. Overall, she made me feel uncomfortable. She made me feel like the questions I were asking were stupid questions such as how can you tell the males from the females and she said well typically people do research on fish before they come get something or when I had questions about goldfish she would always have a rebuttal to what I had to say, but kind of like a snobby one.. I will still come to the store because of the other wonderful employees, and for the items that I need, I think future reference I’m just going to try to avoid when she is there"

"I use to like going to this store,it’s definitely not what it use to be. The girls that work there and the assistant manager started to treat me differently and really didn’t want to wait on me because I bought multiple fish even though that is “their job”. It got to the point,one day they argued in front of me of who was going to wait on me. I called corporate. District Manager said they don’t treat their customers like this and she will take care of this. A few weeks later, I went back in. Every employee including the assistant manager ignored me. Well I guess whatever the district manager said to them they ignored her. I even complained about the fish having Ich, the goldfish having vein rot, and selling a Texas as a flowerhorn. The girls ARE rude and the assistant manager needs an attitude adjustment. Working at a pet store is your job to wait on a customer and if you don’t like catching multiple fish then find a new one. And totally ignoring me as a customer is discriminating."

"Clearance rack says extra 50% off. Was going to get a lot of items with the big bright yellow vivid tag. Cashier didn’t honor that because the item doesn’t specifically state clearance even though there is probably 40+ of this item on the rack. Wouldn’t come look at the sign and wouldn’t listen to what I was trying to explain. Would have bought a lot more if it wasn’t for the very lousy service."