Underground Lighting

"I had a slight issue, but the customer service was outstanding. They responded immediately and are giving me a remedy for my issue of hyper flashing. Danny in customer service, thanks for listening and not telling me to kick rocks!"

"Danny and this company are fantastic. I've some issues with the old style of bulbs he sold. Even though they were post warranty Danny still made it right in a manner that was acceptable to me. Great lights too. Make my f150 look great!"

"Fast shipping the coustmer service conversation with Danny about my issue with a intermittent bulb out code on right and left in the dashboard. Danny asked if I could monitor the situation for a day and then send a higher rate Resistance bulbs to correct the problem."

"Their lightbulbs lasted less than 7 months, warranty process is undesirable/usless, they make you cover all the shipping costs, and when they said that this product got a revision/recalled I still lost all my money for 2 sets. As I mentioned to them: "...not accountability on their part". I asked them to do a partially refund on those and I got no answer. I literally give them feedback on why their heat sink is not being functional, by the LED array that they are using. But yeah seems like it's my fault for buying with them, so I have to pay for their mistakes. How can you state that your LED have a revision already within 7 days? You are telling me you went to a redesign, printing, testing, new boards and got new welding evaluations... all of this in less than a week? Feel free to share your evaluations (UL, NEMA, IP) with me if this is true, you have my email. I do know what I'm talking about. Please stop Buyers aware: this product still for sale on their website, so if your LEDs look like my pictures, most likely would generate same issues. Danny did offer store credit, but there is nothing that I'm interested after this experience."

"What a pleasure it has been dealing with Danny of Underground Lighting in Royal Palm Beach. He was punctual, professional, and knowledgeable about my specific HID kit application. Danny was there for me when I was frustrated and had no solution from the other company I had bought the products from. I was having intermittent issues with my hid kit purchased from a competitor. Danny and I attempted troubleshooting the problem on my first visit and we were tried many different things to correct the problem. When we couldnt figure out the problem, he called around to get ideas on what could be causing the issue with my hid kit. A week later he contacted me and we set up an appointment to meet up again to swap to his ballasts to see if that fixed my problem. It did!!! My lights come on perfectly everytime now!!! Thanks Danny!!! I will be using Underground Lighting for my future projects for sure."