Publix Pharmacy at Sarasota Crossings

"Every time I have ever gone in there to pick up my prescription it’s either not ready or the staff tries to argue with me like I’m a child. The tech Janelle is rude and argumentative and condescending about 95% of the time. They do not accept responsibility when they do mess up and instead blame the customer, I will be having a talk with the store manager because this is absolutely unacceptable and something has to change. I have never visited a Pharmacy with so many issues. The manager does her best, but really needs to control her staff, this isn’t the Jerry Springer show…. It’s a pharmacy, it’s about time you start treating it as such, and have some respect for the customers who Keep your paychecks coming in! No clients no job and if you can’t do your job correctly, then why are they paying you all this money? 50% of that staff needs to go."

"I called the pharmacy and asked the registered pharmacist to explain in detail the potential side effects of a certain medication and in my educated opinion she was unable to embellish from my questions. She gave me 1-2 word answers which led me to believe she either couldn’t be bothered or perhaps wasn’t as familiarized with this medication as she should be. So….that’s not very impressive for a professional, I’ll Leave it at that."

"While filling a new script I asked about medication interaction.. the pharmacy was empty with no one in front or behind me... the pharmacist was on the phone so the assistant told me to wait a sec and then ask.. well after the pharmacist hung up the assistant came over and told me to Google the medications to see how they interact.. instead of getting worked up I'm now going to spread awareness of the situation. I did Google and found that one of my medications does not go well with my new one but had to figure it out myself."

"I've used many pharmacies in Sarasota and Manatee counties; Publix pharmacy staff is efficient and friendly. They consistently notify customers in advance by phone if there is a potential issue with a prescription instead of letting the customers arrive expecting to pick up the order only to learn there is a problem."

"I have been shopping here for over 26 years. They are consistently clean, and have fresh produce and dairy products. Staff is always friendly and keeps the shelves stocked. Location is convenient to my house. I could go across the street to Winn Dixie for their so called better pricing and gas deals but the quality is far better here at Publix and I don't notice that the pricing is any higher here. I rarely go anywhere else."