Nissan of Bradenton Parts & Accessories

"I used their website and found my parts cheaper than any other Nissan dealer in the area! Super fast shipping! Highly recommended!!!"

"The service department of Nissan of Bradenton rings of complete incompetence. The service manager is cynical and arrogant. We brought our car there to be repaired. The issue with our car required that it go directly to Nissan. Indeed, when they received our vehicle , they were adamant that we had to have it there, and that if we took it anywhere else the warranty of our vehicle would be rendered invalid. They strung us along for over two weeks telling us that they were unable to get the part that was needed for our car. They told us that it was no longer in production (our car is a 2020 model) and had no ETA as to when they would get it. They told us that it could be two or three months. They sent us over to the sales department to see if we'd like to try to roll our car into a new one. The service manager insisted that his hands are tied and there's nothing that can be done. I asked for the specific part number to see if there's anything I might be able to find. My first Google search, I was able to find parts made by Nissan located at dealerships all throughout the United States, including three of the part at a Nissan dealer 3 hours away from where we are. Initially, he had his service clerk tell us that the parts we found online were actually not available. Given the 17 day track record set by Mr. service manager and his staff having made no real progress, I decided I would look again. And I made some calls myself. Again… there were several places that did have it....one place in particular had 3 of them!! Indeed the person I spoke to at the Nissan in delray beach was very baffled as to why the service manager here would not reach out to other dealers for parts on back order. Now you would think, this service manager who was working so "diligently" would've been ecstatic that we were able and secure the Nissan manufactured part from a Nissan dealership. But that was not the case. Instead, he was more disrespectful and increasingly rude. I find it, at the least, to be incompetent that a service manager would not think to search for the part in other locations. It is safe to say I am not the most competent when it comes to auto dealer service department management. But yet I thought of it. Given his increased cynicism and his unwillingness to be friendly it really communicated that they did not want to help us. Perhaps he was wounded by the exposure of his incompetence. He began turn blame on me by calling my persistence " harassment". We gave them 16+ days to find something meaningful and we never once were unkind. We took him and the service clerk at their word that the issue was un-resovlable and that we just needed to wait. But it was after we were able to locate the part that we became persistent. And the service manger and his staff became increasingly hostile and rude. When our vehicle was finally finished, there was no apology. The service clerk treated me like they did me a favor by getting the part from another Nissan. Do not take your car here. They treated every one I saw there with the same contempt and entitled attitude."

"Awesome people who will help you no matter what! I would definitely buy a car from them again!"

"Actually bought a new to us used Nissan here today."