Advance Auto Parts

"They seem to have a better chance if giving you the wrong part than the right one. I have started shopping at Orileys, mainly because it is not advance... If you buy something here with a warranty greater than 2 years, keep your receipt, because they purge their records. Advance in an untrustworthy company and they don't deserve your business. They really deserve 1 star, but I really hate giving 1 star, I reserve that for the truly despicable companies."

"Awesome customer service. Very knowledgeable. Almost bought the wrong product, but was steered in the right direction."

"Long story short GM Ron and the staff took care of my daughter. About a month ago, my wife had an issue with her battery, it was the 2nd time in two months that she had issues starting her car. My wife walks into this location explains the scenario and the guy there replaces the battery no questions. Fast forward to today, my daughter experiences the same exact starting issues and upon arrival the young lady checks the battery and it checks ok, but clearly something is wrong given the 2 issues in the last month with the exact brand. They check the rest of the car and everything is fine, but again, she's had to get a boost twice in a month. The young lady called the GM but told my daughter there was nothing that could be done. Naturally I'm frustrated so I decide to meet her at the location, while I arrive Ron also arrives, we discuss the scenario and he understands and cares for the situation. Ron was clear, offered solutions and ultimately retained us as customers. We really appreciate what he did."

"I can't say enough about how far above and beyond Tom has gone at this store to help me with a custom order. He did a price match on the product so I could purchase it locally, and when one of the parts didn't fit he contacted the vendor, helped expedite the part being swapped out and kept me updated. Once I went to install it, another one of the parts didn't fit and was too large. I contacted the product manufacturer and Tom provided detailed info to them to help expedite yet another exchange. This was a large purchase and it was not his responsibility to deal with, but he was genuine and sincere in his efforts to help me get it resolved, and a great person to work with. I rarely write reviews like this, but I feel the least I could do after all the effort he put into helping me is share my experience with this store and with Tom. He took ownership of the problem and he resolved it - twice."

"I recently had an issue with my car battery and the young Man who help was very polite and professional! I am an older disabled Man and he removed and replaced my battery and ran checks on both the battery and the charging system at no charge. I went to a location in Deltona, Florida. I only wish that all businesses had employees like that guy, he was Great!"