Verizon

"Brandon was very helpful in finding the right upgrades and plan for us. He worked out the numbers so I knew exactly what to expect for our monthly payment. He even came into the store on his day off to meet with us, as that worked best with our schedule. The whole process was seamless and took just about an hour to transfer everything to 2 new phones, get new cases, & screen protectors. We would definitely work with him again and I wouldn’t hesitate to recommend him to others."

"Brandon was very knowledgeable and took the time to answer all our questions. He helped to decide on getting new watches and phones as well as all necessary accessories. He was a great pleasure to deal with. He is a great person and has the patience to deal with us difficult customers. He is a great person to work with your business."

"I recently visited the Verizon store and was pleasantly surprised by the exceptional service I received from Brian Ash. As soon as I walked in, Brian warmly greeted me and attentively listened to the issue I was facing with my mother-in-law's iPhone 13, which was showing a "missing SIM card" error randomly. Brian drew from his wealth of experience and suggested a solution that saved us a significant amount of money. Instead of immediately resorting to an insurance claim, which could have cost us $100, he proposed replacing the SIM card, a mere $20 expense. This simple yet effective recommendation not only resolved the problem swiftly but also demonstrated Brian's commitment to providing practical and cost-efficient solutions to customers. The entire experience at Verizon, thanks to Brian's professionalism and expertise, was truly remarkable. His proactive approach, coupled with his willingness to go above and beyond, exemplifies the epitome of excellent customer service. I left the store feeling not only satisfied with the resolution but also appreciative of the outstanding service I received. In conclusion, I cannot commend Brian Ash and the Verizon team enough for their exemplary service. They have undoubtedly set a high standard for customer satisfaction, and I would not hesitate to recommend their services to anyone in need of assistance with their mobile devices. Kudos to Brian and the entire Verizon staff for making my visit a memorable and positive one."

"Maddie at the Verizon store in the Durban Plaza is exceptional. She took her time helping me pick out a new phone and plan. She helped me set up things on the new phone. She never once made me feel embarrassed about not knowing how to do things on it. Maddie is truly an amazing person! So so happy with my new phone!"