Hazeltine Nurseries, Inc.

"We called ahead to see if they had the tree we wanted. An employee went out and checked just to make sure. It was a long trek out there but within minutes she confirmed they had one. When we arrived, she walked us out there and we bought it. They even helped us load it into our truck. VERY friendly service! We will be back."

"Beautiful nursery! Found everything we We’re looking for ! Knowledgeable and helpful sales associate ."

"They have a long way to go and need much improvement in project management, timeline and scheduling, quality of workmanship, staff responsiveness, customer service and overall job satisfaction. Not one staff member was enjoyable to work with and were arguing with me if I gave any input or perspective. They showed up unannounced and unprepared. We spent a large amount on landscaping but plants died, the final project wasn’t finished or nice and I had to contact the manager because no one would call me back."

"We contacted Hazeltine to make an appointment to meet with a landscape architect in late September, 2022. Gave them a deposit of $500.00 in order to even schedule an appointment with a LA. Finally managed to schedule an appointment for November 10th. We met to discuss our project. Told we’d receive a plan for review in the next 2 (possibly up to 3) weeks. No reply at all. I called in December 10, left a couple of messages. Finally received a call back but was told by the LA he would not be available until after January 6th. I asked if we could set an appointment. We did. I again had to call to confirm our appointment. Call was returned to confirm, then 20 minutes later received a call saying he’d have to push our 10:00 to 11:00 or a bit after. (We had scheduled another appointment after our long scheduled meeting for 10:00. It created a huge inconvenience.). We went to the garden center to review a tentative proposal. We agreed to proposal. Asked how quickly we could move forward with the project. Told we’d be contacted later that week or by the following week to sign the contract. No contract, no follow up. Again I reached. Finally this past Friday afternoon I received a message that contract was sent for approval. Guess approval was needed by someone other than clients. Again we wait. To date we have waited 4 full months and still not even a contract. At this point, we are very concerned as to the reliability of Hazeltine at all. We were pleased with the architect, but this lack of responsiveness in a timely fashion has left us very concerned for the future of our project completion in any reasonable and reliable manner. IF and WHEN we are able to move forward we hope to be able to follow up with a more positive review."

"Waiting to see if they put my fence back up and put sod in that are there. There is sod in most other spots. They haven’t rolled the sod to make it smooth or watered anything. Will submit a higher rating if and when they decide to do it right. This shouldn’t have taken a week so far and someone should have started watering by hand last week."