Flowers of Winter Park

"THESE ARE THE WORST FLOWERS I HAVE EVER RECIEVED - Flowers arrived wilted and damaged at 6pm, card indicates they were required to arrive by 12pm. Do not purchase from this company, they are overpriced and they will not answer the phone"

"We received a gift of a Christmas cactus. It looks like it fell out and fell apart in transit and was delivered in very poor condition. It was not even contained in an inside plastic pot. The dirt and plant are in foil gift wrap inside a small container. I’m sure the sender spent a lot more on it than the way it appears. It isn’t even blooming and it is completely dry."

"I've been a customer since 2013...back when they were on Orlando Ave. Obviously, there's a reason I keep returning. Please continue reading and I'll explain why. I've been working specifically with Alexis. She gets what I'm looking for and I'm always happy with the results. The pictures here show the different Designer's Choice arrangements Alexis has made for me over the years. I can give her an idea of what I want and let her get creative with it...no specific flowers, no specific style, and she nails it every time. She just asks me who's it for, their gender, any color preference, and my budget. They turn out beautifully. The recipients I give these to are always amazed. I normally don't order from any florist's website because I'm often disappointed at how small and/or lackluster they are with the amount of money that I spend. I tend to get frustrated because many times, it depends on the season and what's in their inventory. It's been my experience with many companies. So I resort to only ordering directly through this store as I can communicate what I want and set the right expectations. These arrangements are about 21h x 26w inches and I provide my own basket. It always surprises me how quickly these are arranged. I can place an order and in less than 24 hrs, they're ready for pick up. Not sure if that's standard for all floral shops but I love being able to need something and it's ready the next day. Have never done delivery so no opinion on that. Completely loyal to these guys. A while back, I was so devastated when the sign on their shop said they were moving to Casselberry. When I found out years later that they changed direction and moved down the street, I was ecstatic!!! So thankful they're still around. UPDATE: I’ve done several deliveries now from Winter Park. They’ve gone to Windermere and Clermont. Deliveries have been successful and the flowers kept - they were beautiful and remained fresh...as you can see from the pictures my recipients have sent me when they display it in their homes. So not sure where all of these people are having bad experiences, but I can attest that I frequent this location physically and have never had a bad experience."

"I received the most beautiful bouquet for my birthday yesterday! It’s the most beautiful arrangement of flowers I’ve ever received! So fresh and lovely, and what a fragrance! I’ve never used 1-800-FLOWERS but I certainly will consider it in the future. Great job! I really don’t know which location sent it out and I doubt it was the one in Winter Park as I am in South Florida, but this is the only one that came up when entered on Google maps. Regardless, awesome experience!"

"elivered dead wilted flowers. We called and they promised they will send a replacement by 5pm. And will give us a 50 dollar gift card.. by 5pm no new flowers was delivered we had to continue the service. A few days after the service I called and asked for a refund in which i was offered another 20 dollar gift. Ard and new flowers. I argued with customer service for an hr, i was told I would be refunded, its been a week and I have not been refunded or have I received any help from customer service, I will never use them again and I will make sure no one I know around me uses 1800flowers. We had to bury my father with dead flowers!"