Florida Credit Union

"I went to refinance my car. Mr McKinley he did everything to help lower my interest rate. When I first went I was going to use my husband account he has years ago. Because I was on a short time span and I had to leave so I was thinking opening a account is my name is going to be even longer. I have to leave before I got the loan approved. Mr McKinley contact me on Wednesday told I was approved for the rate we discussed. I was very excited. So back to the account I decided I want to opening my own account . I didn't know it would have to get approved again , so with that it put my interest rate up. I wish it was explain to me if I changed it could change my interest rates. I thank you Mr McKinley for all your help . It's not your fault Mr McKinley you did really try to help us . But I am not pleased with the interest rate going higher. I believe they could have kept it the same rate. It's very hard and we are looking for ways to survive . That's the whole reason why I am refinancing my car."

"The branch on Maricamp road is the most unfriendly and the slowest serving as I have seen in over 50 years of banking. 1. You get to walk up to a wall. 2. say you insert cash to deposit into your account. What happens...NOTING for about 5 minutes. You wonder ... HELLO! Did you get my MONEY!? 3. Then, maybe a screen appears and you are "talking" to a person who looks like you are putting them out 3. The screen goes blank when that person doesn't want you to talk to them any more. This is the most annoying and non-customer friendly service and most time consuming experience. Each transaction takes between 7 - 10 minutes. At ANY OTHER banking institution, a transaction takes about 2 minutes. In and out! NOT HERE. I DREAD when I have to come here. I would rather drive 20 minutes to ANY OTHER branch than put up with this nonsense! EVERY customer that has been in the facility when I am there has the exact SAME opinion. NOT ONE person says it is a pleasant experience. NO reason (legitimate) to have to stair at or talK to a WALL. GET RID of that and start taking care of your customers the way you should."

"As a Permanent US Resident, it was difficult getting a credit card. I banked elsewhere. They turned me down, because I had no credit history; it's an oxymoron! How do you get a credit if no bank offers you one. I decided to visit FLCU, Maricamp Road. The bank agent was very nice. Ironically someone from India, was just there explaining the same problem. He went to speak with the manager. And they provided me with a credit card. The Credit amount was increased several times. I am a good and loyal customer and FLCU is a great company to do all my business with."

"Kayla Arias is amazing. She has helped me address my financial needs immediately each and every time I needed any help. Greatly appreciate her help and I highly recommend this branch!!"

"First Off Let Me Just Say Kelsey Everson Is Amazing In Every Way . My Name Is Cierra And I Was Having Financial Difficulties And I Ended Up Applying For a Loan And Got Denied . Miss Everson Took It Upon Herself On Her Own Time To See If I Could Get Approved For Something And I Got Approved For a Dcent Loan And It’s All Thanks To Her . She Doesn’t Know How Much She Has Blessed My Family . Again Thank You ."