GTE Financial Credit Union
3033 Southwest College Road, Ocala, FL 34474
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
GTE Financial Credit Union is a trusted financial institution located at 3033 Southwest College Road in Ocala, Florida, United States. As a full-service credit union, GTE Financial offers a wide range of financial services including banking, ATM access, and personalized finance solutions to help members achieve their financial goals. With a commitment to providing exceptional customer service and competitive rates, GTE Financial Credit Union is dedicated to helping individuals and families build a strong financial foundation.
Reviews
"I had a security issue arise with my account. Tom at the Ocala branch worked with me. He went over and above to help me take care of the situation. He was efficient and very pleasant to deal with."
"I've never had such a hard time with any other bank or credit union. Poor communication, complicated products, credit card has never worked and the staff is under trained. I opened and funded a new account with $500 and, without notice or explanation (no letter, no email, nothing) they locked me out of online account. I called and spoke to someone who told me my account was locked until I provided them very personal items (DL front and back, SS Card, and piece of mail) through *unsecured email*. The rep said it was secure because it was "going to a .org email address". Is this the info they're giving their members?? I sent through an encryption service but still didn't feel good about it. Account was unlocked shortly thereafter again, no letter, no email, no phone call--nothing. They charge fees for literally everything. Rates aren't competitive. There really is nothing going for this organization. It feels like they're doing everything they can to make a buck which isn't what a credit union is for; it should be for the members but it seems like GTE has lost their way. I'm closing my accounts as soon as I pull my money out (which, I was charged a fee to do so. Go figure.)"
"Great experience! Greeted me almost immediately when I walked in the door. Guided me to the person that could help me. She listen to what I wanted to do and searched to see if there was an alternative that would meet my needs better. Made sure everything was done before I left. Totally happy."
"I've been a member since 1997, and while I've consistently received great service from GTE, Tom in the Ocala office truly goes above and beyond. He's professional and courteous and definitely gives five star service!"
"Met the new branch manager in the Ocala branch. Ms. Babita. She taught me how to use a new ATM machine to make a deposit and make a payment to my car. I’m very happy with the service they’re fantastic in this branch I recommend it to everyone."
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