CAMPUS USA Credit Union
1900 Southwest 34th Street, Gainesville, FL 32608
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
CAMPUS USA Credit Union is a trusted financial institution located at 1900 Southwest 34th Street in Gainesville, Florida. As a member-owned cooperative, CAMPUS USA Credit Union offers a wide range of financial services including savings accounts, checking accounts, loans, and more. With a commitment to providing excellent customer service and competitive rates, CAMPUS USA Credit Union is dedicated to helping its members achieve their financial goals. Visit us today to experience the difference of banking with a credit union that puts its members first.
Reviews
"Ariana Rammer was a great help to me. I was having some issues with my credit card on online banking and she walked me through the whole app. We were able to get everything figured out and she went the extra mile to answer all my questions"
"Ariana Rammer was big help today walking me through the wire transfer process . Very knowledgeable and very precise."
"Stay away from small banks. Service options are limited. Customer service is VERY poor and unhelpful. At that point you're pretty much stuck without any resolution"
"great bank but customer service is just low. never enough employees and you will be waiting no matter what you do here. on the phone or in person."
"I've been with this bank for at least 10 years. At first, I was impressed. In more recent years, I have gotten less actual customer service, longer wait times for customer service, and delayed transactions through my accounts. When I inquire, I am told all is normal. Well, I beg to differ. I used to be able to see purchases immediately. Now, there is sometimes a 4-5 day delay. I can use the debit card on the 1st, and the transaction won't show on my account until the 5th or 6th. That's not "normal." Transactions that are the same as that example go through same day, and nearly instantly in the past. Also, I can't see pending transactions at all. The mobile app or online doesn't have that option. It's been increasingly difficult to keep track of my account due to these issues, and I am seriously considering switching banks. Please be advised and choose elsewhere until Campus figures this out. Currently, I write this while on hold. I started after 18 minutes of waiting. I am still on hold, and it's been 24 minutes, thus far. I am calling because I deposited $2500 into my checking account last Thursday, and it has yet to be available or shown on my account. Today is Tuesday. This is ABNORMAL to any bank. 3 business days is the norm, at most. Wondering where that mich money is... is unsettling. Not having access to it when I need it is just downright frustrating. EDIT: Still on hold and I only have about 5 minutes of time left. For 37 minutes, I've been on hold. It repeats to press for a call back... however, I won't be able to take calls for the next few hours. Seems silly. I'm calling now because I have time now, not later. More customer service representatives, please."
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