Pilot Freight Services
8201 Northwest 87th Avenue, Medley, FL 33166
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Pilot Freight Services is a leading transportation and logistics company located at 8201 Northwest 87th Avenue in Medley, Florida, United States. Specializing in freight forwarding, supply chain management, and customized transportation solutions, Pilot Freight Services offers reliable and efficient services to businesses of all sizes. With a strong focus on customer satisfaction and a commitment to excellence, Pilot Freight Services is your trusted partner for all your shipping and logistics needs.
Reviews
"I had a disappointing experience with Pilot Freight Services. The driver unloaded our washer machine at the wrong address, despite being given the correct information later. When we asked for a few minutes to sort out the situation and move the appliances across the street, the driver insisted on sticking to the document address, took back the washer, and marked it as a refused delivery. Poor customer service and inflexibility."
"0 stars! They dropped off a piece of furniture, said the customer signed for it (they did NOT) and left it in front of the garage door so they could not even get it open. They claimed to have knocked on the door but did NOT knock or ring the doorbell. What a disaster!"
"Horrible experience. I had to use their services for an Amazon return, unfortunately. They set an pick up time for Thursday from 3-6pm, which worked perfectly because I work nights, and would have some time to sleep before pick up. I was sleeping, had an alarm for 3pm. When I woke up, I had a text and a missed call from 10AM!!! I called back, and the driver told me that he called for a pick up, but I didn’t answer, and now his truck was full, so the item could not be picked up that day. I explained to him that the pick up was supposed to be at 3-6PM. He said he was sorry, that he was going to tell another driver to pick up my item next day. He was annoyed and pretty much blaming me for this, when they were the ones setting the pick up for that time. I asked at what time the next driver would come, and he said “leave it outside.” I can’t leave the item outside, I live in an apartment complex. I can’t leave that big item in the middle of the hallway. I’m beyond frustrated and angry. I’m not losing sleep because of their incompetence. I scheduled the delivery on my only day off next week, delaying the return more than one week. Horrible service. I wish Amazon would stop doing business with them, because from the other reviews, this doesn’t seem to be an isolated incident…"
"I had a large car hood delivered to my home. I would say that the experience with this freight company was great. Every time I called they were very professional and would answer all my questions. The item was delivered exactly the day and time that it was scheduled to be delivered. And lastly, the person that made the delivery was very courteous. I will definitely give this company and the employees that I had interaction with five stars for their service."
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