AAA Delray Beach

"I can't begin to tell you how bad their service and customer service is. I've been sitting on the side of the highway for 3 hours, my car is dead and it's hot as hell. I called at 810 am and it's now 1140, I don't know if there is a tow truck heading to me at all. I spoke to 5 different people and they were just horrible, they did not care to help and it was more of a bother that I called, I'm absolutely canceling my service and having my family do the same, we need more reliable service."

"After over 30 years of loyalty to AAA, I am very disappointed in the Delray Beach Branch. A few months ago I contacted a travel agent (Francine S.) to help me plan a special trip for my daughter. In discussing the details of the trip with her, I was informed that all the accommodations were confirmed with the hotels that l booked. However, when I arrived at the hotels, their representatives stated that not all the amenities l expected were confirmed. I felt disappointed and deceived. I discussed the situation with Francine and she quickly stated that nothing could be done and referred me to Mr. Bob Long who could assist me in this matter. (I believe Mr. Long is the office manager.) Although l left several messages and an email for Mr. Long… to this date, I was not contacted. I think AAA Delray Beach is only concerned about getting their membership fees and not customer satisfaction."

"I want to thank to Charle, wonderful lady who helped me process my application for International Driver License. She was very kind, attentive to all my questions and concerns, and answered all my questions. The whole process of taking photos and filling up the form was less then 15 minutes (Monday morning hours) And still we had a nice chat ! Thank you again Charle, star service indeed."