Signature Plumbing

"I’m surprised that this company has such good reviews. I had a terrible experience with Signature. The guy I was dating recommended them because they’d done some work for him and he was pleased. I needed a simple leaky shower faucet fixed. After trying to contact a few times I finally got on the schedule for a consult. It’s difficult for me to handle these appointments because I have to take time off of work or work from home. They arrived and told me they needed to order the parts for my service and would provide a quote. I said okay. After a week of hearing nothing I contacted asking for the quote. I was happy with it and got on the schedule for that next week. The week of I had a feeling they would forget so I texted to remind. They said all set. I stayed home from work on the day off and they said they didn’t have the parts. I was frustrated but figured I would just finish. I told them the next Friday would be fine. They showed up and did some work but said again they didn’t have all the parts so they’d have to order more. I was frustrated but again just said okay. I texted the next week after hearing nothing to no response. After investigating my faucet I realized it seems like they hadn’t even done any work, I could just pull the faucet valve out and it was not connected to anything. Good news is they never charged me anything. Bad news is they fixed nothing, wasted over a month of my time and my work hours and who knows if they actually broke anything. I didn’t like having to beg them to give them my business by reminding them about myself and it seems like they lied to me every time instead of just being honest about the repair. Do not recommend at all."

"My plumber Matt was Amazingly Knowledgeable, Professional and determined. He was so diligent in finding the root of where the leak was coming from, and fixed it perfectly."

"So easy to work with and incredibly responsive. I've never had a vendor who was able to get out to a job as quickly as these guys do. I seriously can't say enough good things about them, love working with them. Highly recommend!"

"Work was done timely and professionally. However, I was quoted $500 to hook up a gas grill. The invoice was $600. I called to clarify, and the lady at the office told me that I was quoted $750 and it was reduced to $600. Not true. I would have blown a gasket at a $750 quote. I was even a little hesitant at a $500 quote, but the tech was professional and timely. I like their work, I don't trust the company."

"I have used Signature Plumbing for a numerous amount of projects. They have always been professional and communicative. They are always on time and have a solution to any plumbing problem we've had. I would definitely recommend and will use again."