Frank Gay Services: Plumbing, Drains, HVAC & Electrical in Greater Orlando Area

"My meter box got fried. So we had to replace the meter box and the breaker box and run new lines for everything in the box and to my septic sump pump which was the problem. Frank Gay got the permit, tech's, worked it out with Duke energy to turn my power off and then on again. Rudy my tech. Bless him was here from 9 a.m. until almost 7p.m. Rudy is polite, clean work ethic, work is done correctly and minimum yard disruption to run the new line. I give them 2 thumbs up for this job well done guys. And I will add that it was really cold and rained off and on all day."

"Dumbest people I have ever worked with! They are so great making promises yet dumb to even know what’s going on and how they need to deal with it. We paid 22k for plumbing/drain line issue, they promised us to finish the work with in 40 days including the inspection and filling up. It’s been two months already and we are still waiting for them to finish the work. They schedule stuff and they never show up. They have messed up the work 4 times already. We got massive rain water in our house because they didn’t cover the hole! So we had to drain it ourselves. We call them leave messages and no one gets back to us. We have missed worked because they schedule inspections and then the inspection doesn’t show up because Frank Gay hasn’t done the proper required work prior the inspection. We are so annoyed and disappointed. My daughter is suffering from Asthma and allergies due to dust from the work. WTH is wrong with you people Frank Gay!"

"Number 1. They have failed inspection and still have not returned any phone call to fix it. Been 2 weeks. Number 2. I have waited a prior month to get inspected and not do to the city, but them. We have No kitchen while we wait. Number 3 they have cost us more to fix what they tore up and eating out then the repair. Number 4 They do call me every day to sell me services like a new A/c and electric. But not to fix this. Do not use any of their services! There is so much wrong that I cannot unpack it all. They have made this into a nightmare like on TV. I seriously question the other reviews. Can’t be the only family they doing this to.•••••update•• Within 3 hours of this review someone reached out to come fix the what failed. They came and fix what failed. Still no word when they will set up the next inspection. And still can’t close up any of the damage and still have no kitchen eating to go everyday. Going two months !!!! I still SO regret using them. Update…..one hour after the last update they scheduled the inspector to come out again and we passed. The experience with Frank Gay has left us, completely overwhelmed with the amount of cost and time it will take to repair my home. I will post pictures of just some of the damage if I can. This is a real review. Ps. they did stop calling and trying to sell more services."

"Today Frank Gays is electrical team did a great job by adding an outlet into our daughters room so we could mount the nursery camera up high now that our youngest can get into the outlets. Chandler did a terrific job of explaining to me what would need done and that it would even take a second set of hands. Chandler got on the phone with his manager and they immediately got a second tech out to help with the job. Can’t thank Frank Gay enough for being able to solve my issue in the very same day and not having to reschedule me. Top notch service!!!"

"After spending nearly $12k on a new AC, I’m disappointed with the cowling covering the opening. I feel that the cowling install could have been better. It looks like something they forced to fit. Looks unprofessional. Otherwise, the service was good. The work and technicians were prompt. Update. I greatly appreciate the diligence of Frank Gay and their tech, Jonathon (and others), in resolving my AC issues. At one point since my original post, the AC stopped working. They were out the next day and got it running. There was a wiring problem that was eventually corrected and a new cowling was added."