Dr. Richard D. Carlson, DMD

"Dr. Carlson and his staff have been amazing. I suffered significant tooth and jaw damage over the years because my DMO insurance only allowed me to go to the doc in the box dentist in a different city. A coworker recommended Dr. Carlson when I moved to Jax and I have zero regrets. My wife and I needed extensive work due to the many years of minimal care provided by my insurance company and Dr. Carlson took great care of us. it has been a long road but I don't regret a minute or a dollar of the expense it took to get well. Tonight, a crown from the previous quack in another city broke. I will not hesitate to have Dr. Carlson fix this crown and anything else that I need. His practice has treated us better than I ever could have imagined and I appreciate him and the people that work in the practice. I want to give a special shout-out to Chelsea, who is certainly the best hygienist that I have ever encountered. I absolutely recommend to this practice to anyone that needs dental care by an absolute professional organization."

"My wife and I have been going here for a couple years with good results, until recently. Long read coming, but I think people should know what they're getting into. My wife went in to have a cleaning and make a plan for an extraction when she was seen by Dr. Carlson himself. He clearly was having a bad day as he berated my wife about why she hasn't had this tooth removed yet, he also said her teeth were much worse than 6 months prior and demanded to know who did that exam (his own staff did). He went on to work in her mouth while telling the hygienist that she needed to talk to my wife about not eating certain things (my wife was right there, no need to talk about her to another staff member, instead of you know, to her directly). He guffawed and huffed is way out of the room eventually. Dr. Carlson said my wife would need multiple crowns and bridges and needed a tooth extracted (we expected the extraction, not the bridges and crowns). The front desk gave my wife the treatment plan which included a laser tooth removal treatment (a nice $400 add on to the extraction). My wife called to have the laser portion of the treatment removed (it wasn't needed, she's already had one tooth pulled without), at which time the front desk told her she needed to talk to one of the "clinicians" before she could remove it. "Clinician" gets on the phone and tells my wife, she has to get the laser treatment otherwise face poorer outcomes and potentially the loss of more teeth (funny because they already extracted another tooth without the laser). Wife said, take it off the plan, the clinician huffed and said fine. Second opinion time! Wife went to a different practice and surprise, Carlson was recommending treatments that were way overkill. Bridges? No. Crowns? No. Laser extraction necessary? No. The new dental office said Carlson was being overly aggressive in his plan and likened it to putting a cast on a cut finger. We've switched practices over this. We liked the majority of the staff and the practice location is nice, but it's clear they are using the esthetic dental ethos in charging more for unnecessary treatments. And when the namesake of the practice treats people the way he did that day, we'll take our money elsewhere. Do your research and get a second opinion for expensive work, and check your charges at Carlson. Don't be swayed into excessive and pricey treatments by a practice that's advertising itself on I-95 as advanced dentistry and facial esthetics."

"Dr Carlson and his team has been our family's dental provider ever since we moved to Jacksonville 4 years ago. Their hygienists are literally the best we've ever had and their office is beautiful, clean and will ease any anxiety you have about going to the dentist. I highly recommend them!!"

"Dr. Carlson has been my dentist for quite a few years and he is by far the best dentist I have ever had. He has hired the highest quality team to work for his practice and that quality comes across in the care and results you see once your treatment is complete. You will not be disappointed. Highly recommend! His Riverside location is very convenient for anyone working in Downtown Jacksonville."

"Dr. Carlson is an excellent dentist. The level of care and service provided by the staff is outstanding. The waiting area is inviting attractive and very relaxing . The procedure that I had was dental implants . The procedure went very smoothly . This procedure helps stop the bad loss that lead to premature aging . Dr. Carlson is a perfectionist. He does not stop until the procedure is perfect. Thank you to Dr. Carlson and his staff . I highly recommend the Carlson Group. Bonnie Nicely"