Bartow Ford Co Collision

"The staff is outstanding. Food is very good, with lots of variety. They could use a trash can out front so people stop throwing trash on their bench."

"Took my car in for repairs, the customer service was awesome, car came back looking better than the day I bought it, best body shop in the universe!"

"Dean and the team made the process easy for me to work with, especially after dealing with a frustrating at-fault party. The repairs done on my vehicle look great. Dean was very communicative with updates throughout the duration of repairs. Would definitely recommend their collision center to friends and family."

"First I would like to start by saying I don't usually leave poor reviews as I know how reviews can represent a company HOWEVER in this situation I feel it is necessary. I took my truck to Bartow Ford Months ago (I knew it was going to take a while in the collision center because it was backed up, I was ok with that) when it was finally finished I was advised it was going to "service" to have the oil leak and AC comp leak quoted either way I wanted it fixed. I was told by the technician they wouldn't repair it because it was a liability and the mileage was too high. I have paperwork from Bartow ford stating my mileage is 220k... However it puzzles me because the truck only has 139k miles on it? I was told they put a new battery in but Battery acid is leaking out of it today 8/22/23 I just picked it up 8/21/23 so how can this be? I was told it had been pressure washed and cleaned to see where the oil was coming from, it was not it is so full of old crud that nobody even touched it! Disappointed is an understatement. We own 4 Fords and I have never lost so much faith in a company. The lies this company's technicians told because they didn't want to do heavy labor work is unbelievable. I hope Bartow Ford trains better for future situations because it is unacceptable. People beware of who is doing work on your truck and how knowledgeable they actually are."

"This is rating is only for the body shop at Bartow Ford. I have been a customer for over 50 years, never had a problem. Until I brought my vehicle in for body repairs due to accident (not my fault). Walked in and was greeted by Christina, rude would not even begin to describe her demeanor. She was very short with me, not really wanting to help me. When I mentioned Geico was the person at fault insurance carrier. She got very snibby with me. I left and took my vehicle to another body shop. I have always used Bartow Ford for other body repairs but, this will be my last time walking through those doors. I am 73 years old and have never been treated this way at Bartow Ford. I will remain a true customer to Sales and for my minor tune ups and oil changes."