Freeway Insurance
16935 South Dixie Highway, Palmetto Bay, FL 33157
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Freeway Insurance is a reputable insurance agency located at 16935 South Dixie Highway in Palmetto Bay, Florida. As a trusted provider of insurance solutions, Freeway Insurance offers a wide range of coverage options to meet the needs of individuals and businesses in the area. With a focus on customer service and competitive rates, Freeway Insurance strives to help clients find the right policies to protect their assets and loved ones. Whether you are looking for auto, home, commercial, or other types of insurance, the experienced team at Freeway Insurance is dedicated to providing personalized service and expert guidance. Visit their office today to discuss your insurance needs and secure peace of mind for the future.
Reviews
"My agent's both Annalie S. in January and today agent Jose E. were phenomenal, I wish I could put their full names so people can request them personally!! The company is ok but the agents I have worked with directly have been amazing. Everyone has their own experience but hands down I enjoyed the conversation and the exceptional service from these two!"
"TERRIBLE customer service. Called to get info about my policy and they had me on hold for over 45 minutes until they hung up on me without saying a word. Then when I tried calling back, they just hung up again. I don’t recommend giving these people your business. 0/5 stars for wasting my time"
"I’ve called five times, To talk about my policy and to refer my friend that wants to buy insurance, I haven’t been able to get anyone on the phone. Like what is going on???? 5 times!! They answer, place me on hold and never get the phone again. I won’t be renewing my policy again here!"
"They never answer their phone or get back to you. They haven't sent me my insurnace card and automatically renewed my car insurance. Yet I can't get it contact with one person this company seems like a SCAAAAM !!!"
"If i could this place ZERO stars I would! They are so unprofessional and rude. It’s hard to get anyone to answer the phone and when you do get someone they be so in the rush to get you off the phone they just hang up in your face mid-sentence. I’ve had insurance through them for years, ever since Isabella left it’s like they just hired anyone. I would call and text Kenia to get help with my policy and she wouldn’t answer or return calls, not even a simple text back. The kicker is I went from having a $86 PIP policy to having a $250 PIP policy all because Kenia never sent me the renewal contracts to sign but sent me my new ID cards. It took over a month just to get my money back. I wouldn’t recommend this place to a dog !"
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