Tires Plus

"Have been buying tires there for years. Also have an old car that they service. Always courteous and on time. For me, it's just a great place to do business."

"If you are looking for cheaper tires and don’t care about service quality. This is a good place to go. They quoted me 1-1.5 hours for an appointment and it took about 3.5 hours for them to finish, and this was on a slow day. The balancing job was sub par. At 55-60mph the whole car starts shaking due to improper balance of the tires. I purchased tires online and prepaid for installation. The gentleman at the front desk tried to charge me for installation again and got mad when I told him I already paid for it online. He did help and finally solved the issue while huffing and puffing about the situation the whole time. I would have rather gone somewhere else and paid an extra $100-$150 to have the tires balanced properly and not have to wait twice the time quoted for an appointment"

"Took my car to this shop to fix my tire because of its convenient location. The tire had a nail in it, and I was informed that it would cost about $36 to have if fixed (if fixable). Received a call 20 mins later notifying me that the tire was irreparable, and I would need to purchase another tire. The tire was basically new, so I decided instead to take my car to the shop which I had originally gotten the tires. The other shop evaluated the tire, fixed it immediately, and didn't even charge for the service (due to the warranty on the tire). Sadly, I was trying to bring business to Tire Plus but instead left with the feeling that they are bluntly scamming customers. Customers be aware!"

"These Guys are great! They not only Fixed my tires rims and BRAKES! THEY Done it And made it look Easy! Allowed me to be nosey and look underneath my car while it was up on the lift. They pointed out some of the issues I had and involved me in the process!! I don't think there is a Better Auto Repair Shop in the WHOLE of The greater Jax area!"

"Last Thursday I went to the Chrysler Dodge dealership to buy out my lease on my 2018 dodge challenger RT. Obviously, they inspected my car prior to Chrysler giving me a loan. I then proceeded to drive directly to tires plus to have new tires put on. Four hours later when they pulled my car out, I noticed that my front end of been pulled away and was dangling. The garage technician looked at me and said abruptly it got hooked on the machine and I put it in reverse and pull the car in reverse. He then proceeded to tell me that my car was Damaged prior to bring it in. I stayed calm. I told the manager on duty, Yes my car has been repaired over three years ago were I had driven over a parking curb. But had been repaired. It was in perfect condition when I drove it into the shop. Instead of the technician owning his mistake. He was trying to make me look like I have done something wrong. I will never take my car to tires plus again. I do expect him to fix my car and reattach the front end. It’s been one week and I still cannot drive my car that tires plus pulled the front end off on there Tire balance machine. I’m getting the runaround from the store telling me I’m going to get a phone call but no phone call from tires plus. They won’t give you anyones name they just tell you to call customer service."