Deel VW Service Dept.

"You're better driving your car into the ocean than trying to get help from this dealership. These people don't care about you or fixing your car, all they want is your money. Brought my car in because it died from an ignition switch recall and they tried to charge me $600 to replace the battery that died FROM THE RECALL. Total scam, stay far far away from this place."

"Short story: their negligence on maintenance caused over **$4k** in damage to my car. I have always taken my car here for regular maintenance, always asking for them to do everything required for maintaining and taking care of the car. I never ask for anything specific just say whatever is needed to maintain and take care of it because I am not a car expert and one supposes they are. Always paid over $700 each time. Recently the car had a bunch of water come in from the rain, the inspector says part of the regular maintenance of this car is cleaning out the drainage and wherever I was taking it has NEVER done it so it clogged up and that’s why the water got in. It has caused over $4k in damage because of this places negligence. When I confronted them about it they said I never asked for them to clean it. I said I asked for you to do everything required for regular maintenance of course I don’t know every specific thing to ask for I don’t ask for any of the other stuff either I ask for maintenance and supposedly YOU are the experts in cars and VW who know what all the car needs. Bottom line Do not go here they are lazy and negligent and will cause damage to your car and not care. They did absolutely nothing to help or to make up for their negligence."

"8 months ı look for voice comıng from under of the car. I went places where ı bought my car VW dealership told them I Have an issue they never take care of it!! THEN I FOUND HERE !! İf you like your car DEEL VW İS THE REAL VW SERVİCE AND TECHNİCİANS İN MİAMİ. Professional communication with RAY is there just find him Thank you…"

"Extremely Overpriced.....$200 oilchange, $550 battery replacement. Do not go there take it anywhere else. Also take a very long time to finish anything, had appt at 8am called me at 3pm hadn't even looked at car yet."

"Horribly over-priced. I came in for an oil change and to have a wheel speed sensor replaced. They had to charge $200 for an inspection before anything could be done and that cost would go towards the repair, ok fine even though I already know it's the sensor, go for it. Then they call me the next day and say it'll cost $570 to replace the wheel sensor (a $100 part) . I replaced one last year at Esserman VW for $150 so of course I declined the repair. Still out the $200 and the oil change was $140. Big rip off! Do yourself a favor and take your VW anywhere else for service."