Serenity Nails & Pedi Spa 8793 Tamiami Trail East, Naples, FL 34113

"If I can rate this place a 0 I would. It is not because of my nails ..I go to Seillin and she does a great job. I been going here for 6 months and I finally found my person who does my nails just the way I like. It’s a 0 because the old man in the front literally yelled at me because he said when I booked my appointment over the phone I did not tell him I needed 3 hours. Honestly, I told him how was I supposed to know it was going to take 3 hours. I got the signature pedicure and gel full set. I told him these were the services I was getting and he insisted next time I tell him I need 3 hours. That’s the most ridiculous thing I’ve heard. I definitely was profiled because I was BLACK! I do not understand. I paid for my services of $155 plus a $15 dollar tip.I had no problem with paying just to be harassed and yelled at by an old man.I hope my tip goes to Seillin. I will not be coming here again because of how I was treated. I hope Seillin gets out of there so I can start going back to her again. I will not be coming back here ever again! Seillin deserves a star of 10. The salon a 0 because it was terrible customer service from the old man who RACIALLY profiled me! I don’t know whose father that is but he has no business being the face of this nail salon. Worse customer service I’ve ever received!"

"$80.00 for a pedicure on a kid and $85.00 on a refill! Woah that’s insane. Way over priced. They try to rip you off any chance they get. If I post a picture of the refill nails it would be $85 worth.The man there acted like I didn’t want to pay hawking them girls. I pay no problem but they surprised me with the numbers. Probably the most expensive place out here in Naples."

"I will not go back there. My pedicure was nicely done, but I was also there for a full set and it ended up being uneven, bumpy and looks like it was done by a very junior tech. When I mentioned it was not straight, she said it looked perfect to her. Also, I didn't want a french set but she imposed it on me and of course, the price is a surprise at the register. So no, I will not go back."

"Both my mom and I have been frequent clients at Serenity for a while now. They have been a go-to for excellent nail services! The owners always greet us with a warm welcome, the facility and equipment are clean and sterilized, and we leave with wonderful nails every time. Also recently they did have a whole remodel of the spa and it looks GORGEOUS! If anyone is in the East Naples area, please come check out Serenity."

"I’ve tried this nail salon 3 times, and each time, although they were friendly, and my nails look good when I left, they proceeded to break within a week. I use powder dip, which any with any other salon, would last me three weeks. I went back to get 6 out of 10 nails fixed which they did at no charge. But they all started coming off again in a week. They also try to upswell the pedicures, asking do you want regular at $50 when the basic is $33 they don’t tell you that so you have to know that when you go in. I will not be going back to serenity nails."