Fenix Parts Jacksonville -(Previously Go Auto Recycling) 12270 New Kings Road, Jacksonville, FL 32219

"I was looking to get a wheel for my dads car since it had a bent wheel and we needed a wheel in the same day since he was traveling. Brandin was very helpful and assisted me without hesitation. He did some research on the computer to see if they had it in stock and they did . And I got the wheel in the same day . Thank you Brandin for helping me out , I highly recommend him to anyone looking for parts in the near future ."

"1000000% recommend Phenomenal customer service! I ordered the wrong part and they exchanged with no issues! I am completely satisfied with their customer service and support team. Brandon was my rep at the New Kings location in Jacksonville fl. Julio was the gentleman that also helped process everything and took great care of me also. Thank you all so much for making this stressful situation so much easier for me."

"I purchased a vehicle from pool company down in South Florida that needed a new bed. On the way back to North Florida the cooling package failed, transmission, cooler ruptured, and fill the transmission coolant.. I ordered a new transmission from Phoenix, bed from elsewhere, radiator and transmission lines Ford. The bed took about a month to get, the radiator another week, the transmission lines were about a 90 day I’ll wait. Once everything and arrived at my location, I scheduled the install, which was then about another 20 days out. Upon installation of the transmission, the tech found the solenoid valve ID to have a number missing. He open the pan to inspect the inside for the tag, it was not found. He had to take a guess at the number seeing as he could just see the top of it. Apparently that guess was wrong and the transmission started shifting hard a few days later. We’ve been called to find out what to do about warranting the transmission, we were advised they would set us up with a warranty inspection company. A good time later a gentleman reached out by email, wanting to see all the parameters and programming of the transmission. I had to have the unit towed to another facility to have this information taken down. Once arriving it was in line for around 2 weeks. The company denied any assistance based on the timeframe in which it took from purchase to having everything installed, to having it towed somewhere to have the information captured, to then show them that the plate is damaged and it’s all a guessing game.. so now I’m out a transmission and absolutely zero help from management at Phoenix. So guess where I will not order the new transmission from.."

"It’s not very often that we consumers get to say good things about items that we purchased that are used. In the case of Go Auto Parts, now FENIX parts, It’s a whole different experience than many of us are used to when buying online and from people we don’t know. I’ve had the pleasure of dealing with this company for over 10 years now. I have always found Go Auto Parts to be professional ,honest and willing to go the extra distance to help bring parts in from all over the East Coast to help me solve mechanical issues. All of the engines that I have purchased come with a six month warranty and no labor. However, for an additional fee I have always been able to up to three years with no mileage limitation‘s and either the option to purchase $35 or $75 labor. Thank goodness I have only had to exchange one unit in 10 years.Those are excellent odds. My account reps have been Shelby and Ryan. They have been extremely helpful and if you get a chance to speak with them, I am sure you will get the same great service.✌️"

"Came across Fenix Auto Parts while looking for a stereo for my '11 MB C300. Bill Colwell was a pleasure to deal with, he sent me the necessary documents to get the transaction done and followed up with updates and tracking number. The product arrived on time and was in excellent condition. The price was the best that I found and the warranty was better than what I could have gotten at the dealer whose price was multiple of what I paid. I highly recommend this business no matter where in the country you are located."