Crate & Barrel

"Horrible customer service.Specially this store and store manager .Don't trust this store I never hear something real from them. Horrible delivery , always defective product. Still I couldn't recieve my all orders since 2 years. Customer service is horrible then all. Store manager always says will call u back 2 years still didn't find a time to call back. And always they complain about their vendors. But i didn't pay and bought from your vendors. This is really bad people and bad company.if u want trouble in your life go and shop from them very clear. Also company management is happy to cheat the clients. They collect your money and then run after them."

"I love Crate & Barrel but just want to raise my concerns for other customers to be aware of this store. I have a current Crate & Barrel card and Candace the Sales Associate asked if I want to upgrade my card to a chip card since it is old , and I admit it was my fault yod agree. However I asked her 3 THREE times that this is not running my credit nor applying for a new card since I have an existing card and she informed me numerous times NO it’s nots gonna run your credit. Unfortunately the next day I received an alert that a hard inquiry was made in my report. I contacted the store manager 4 FOUR times and I have to explain every time I was informed 4 times that I will receive a call and an email from Melissa. It has been 2 weeks and haven’t heard back. I was advised to contact the company who ran the credit so they can reverse. No solutions or at least an acknowledgment that they will resolve the issue. Also another issue is the slate cheeseboard I purchased and asked to get a new stock unfortunately the item was cracked damaged. I appreciate the customer service they had given with the purchases and gift boxing other than that it’s a 1 star and I’m writing this review so this won’t happen to other customers Maria R"

"I came here to buy decoration for my house, this place is so amazing, organized, excellent costumer service, friendly, big store and very classy, I bought my table cotton napkins, run table , napkin holder. Love this place !!"

"Our next family adventure take us to Crate & Barrel located at Golfstream village, Aventura one of the favorite store of my wife. Crate & Barrel offer all you need at home for remodeled your patio, room and others spaces of your home, the best quality and the best price you founded here. Every time we going inside of this store feel like you scape from the noisy city a relaxed music and aromatizing smell that you feel when you enter that disconnects you from everything. High recommend place everything organized and ready to founded."

"It is always a pleasure to visit this store! I had a really great experience with the help of Gaby and Peggy. Everything that I bought was just perfect for my house. I showed Gaby pictures of my space and she advised what would work the best! I am very pleased with my purchase. Now my space looks amazing!"