Proline Auto Care

"If I could leave zero stars I would. I took my Saab here for an assessment of my AC. Their "specials" that they were advertising as free A/C check, I should've known this was just to reel in and rob people. After the assessment I was told I had a leak in my A/C manifold hose. Then Junior advised I needed more freon. In which he placed and then told me I was all set. He proceeded to tell me my bill was $135 in which I gladly decided to place on my credit card. After multiple attempts of running my card due to poor internet service he was not successful at charging my card. He then indicated that his internet was down and proceeded to write my credit card number down. At that point I felt very uncomfortable having my credit card number floating on some random piece of scrap paper. I told junior I would rather give him cash in which he accepted. After paying my bill I went to my car and it was hotter than when I first walked into his place. It was as no service had been completed. I approached Junior and told him my car was hotter than before. Junior's response was "oh well there is a leak". If he knew this then why proceed to refill my A/C and then charge me?? This place is a scam and owned by crooks. I DO NOT RECOMMEND ANYONE DO BUSINESS HERE!!"

"I've been going here for years. Best place in Naples. When I lived in Miami I would drive back to Naples just to have Tom fix my car because I know he wouldn't ripped off and he doesn't over charged."

"I needed my clutch replaced because it was sticking badly. I just graduated and was starting a new job with a long commute. I had 87k miles on my V6 Accord Coupe 6Speed at the time. I now have 137k miles on the car, and it’s as smooth as ever. The clutch has been great since the repair, and I expect it to last me a lot longer. The work was done timely and a much better value than what the Honda dealer was going to charge me."

"On August 19th of this year, I had the unfortunate experience of allowing Pro tow repair shop in Naples to upgrade my clutch on my Mustang. I dropped my car off at their facility in good working condition. The vehicle sat for several days untouched until approximately a week later. Once the vehicle was returned to my possession is when the inferior craftsmanship manifested. I articulated a concern I had about a peculiar noise that wasn’t evident prior to them working on the vehicle. The proprietor reassured me that the noise should subside, and it was nothing to be concerned about. It is entirely self-evident from the provided pictures that the clutch was misaligned while simultaneously the friction plate was installed backward, thus contriving in the noise originally distinguished. When I initially became privy to this information, I contacted the repair shop that conducted the work with the determination of uncovering the reason my new part failed merely three months after being back in my possession. I was notified that the dowel alignment pins were never installed because the shop claims the kit never provided them. Upon additional questioning, the shop owner claims that the destruction of the part is the result of a combination of “cheap defective parts and driver error” he could not enlighten me further beyond that, which is dubious considering even after following the recommended break-in procedure, I go above and beyond to make sure my property is adequately taken care of."