Caryou Miami

"I wanted to bring to your attention my disappointing experience with Caryou I invested a $2,000 down payment. After signing before I was handed my keys I was told that something needed to be fixed on the vehicle. Red Flag! I waited patiently after service days I requested another vehicle or for my money to be returned to me. Despite my attempts to address the issue, I neither received a refund nor a replacement vehicle. This has left me dissatisfied with the service provided by Caryou. I later found out by the financing bank associated that I was financing for more money then what I signed for and my $2,000 deposit didn’t go towards any of my financing agreements. I later seek legal help. Please read and understand everything before signing any documents. I believe this business is built off scamming others. Don’t do business with these dealers."

"I was excited about buying a specific car that I found listed on their website. However, my anticipation turned into frustration after a series of back-and-forth communications, and even being ghosted at times. To make matters worse, after repeatedly asking for the VIN number to finalize the deal, I discovered that they were attempting a bait-and-switch tactic. Instead of the car I initially wanted, they were trying to substitute it with a different model. This lack of transparency and the attempt to mislead customers left me thoroughly dissatisfied with my experience at Caryou. I would caution others to be cautious and thorough in their dealings with this dealership."

"Do not do business with this place. They promise more than what they are willing to deliver. They take deposits for cars they know you do not qualify for and then refuse to give you the money back. They took $2,500 from Alec Gerber on 1/4/2024 and refused to give him his money back less than 24 hours later on 1/5/2024. Not a very good or honest way to start the year. The used car salesman who would only identify himself as Gregorio and who would not give Alec the manager's name is exactly the type of unprofessional salesperson that gives the industry a bad name. Please refund Alec Gerber his $2,500."

"Recently bought my car from them. Great service, fast, efficient and very clear management. They took the time to answer all my questions. Highly recommend! Thank you guys!"

"100% recommended! I recently had the pleasure of visiting them to explore my options for a new vehicle, and I couldn't be more impressed with the exceptional service I received from their the owners. From the moment I stepped foot onto the lot, I was greeted with a warm and welcoming smile. The knowledge about the different models and features was truly impressive, and they took the time to patiently answer all of my questions. Their expertise helped me make an informed decision that perfectly matched my needs and preferences. For your next time I will visit them to buy my next car."