Windermere Collision Center

"Recently, I found myself in need of body work not once, but twice within a six-week period. It was a daunting prospect, but Windermere Collision Center rose to the occasion magnificently. Their expertise with electric vehicles (EVs) was evident, ensuring that my cars received the specialized care they needed. The quality of work was nothing short of perfection. Both cars were returned to me in immaculate condition, looking as pristine as the day I first drove them. It’s clear that the team at Windermere Collision Center takes great pride in their work, and it shows in the results. What truly set Windermere Collision apart, however, was the customer service, particularly from Rosa. Her updates were a masterclass in customer communication—detailed, informative, and reassuring. It’s rare to find someone so dedicated to keeping clients in the loop, and Rosa’s exceptional service greatly contributed to a stress-free experience."

"We had our Rivian repaired here and the service and quality were incredible! They are extremely meticulous and our vehicle looks great. We got updates via text message that were very helpful. I highly recommend Windermere Collision Center !"

"They repaired my Lucid Air after being rear ended. #1 is customer service, all of the ladies at the front desk are extremely personable and knowledgeable. I had a great experience from my very first phone call, all the way to pick up. I was updated along the way with progress and I have no issues or complaints at all. My car looks perfect again and it was also extremely quick (less than 2 weeks for $6K damage). Thanks Everyone! Hopefully I won’t need to return, but if I do this is the only place I will go now."

"From the very first call till they finished the repairs- services were beyond expectations. They are a TESLA certified repair center. Communication was spot on and I never felt left out of the process. They worked well with my auto insurance. How they worked their magic on repairs is still a mystery to me. In less than 30 days they made my broken car like new again and I am so thankful. I especially want to thank Ana and Peter and the entire team at Windermere Collision Center. Thank you all and best wishes for your continued success. Randy Yates"

"Was sent here by Tesla's service center after some minor dings occurred after service. Right of the bat the experience was positive from calling in and being greeted by an actual person with an amazing personality on the phone trough the entire process of scheduling the appointment. Upon arrival I was greeted by the front desk staff who were extremely professional, positive, and helpful. They scheduled me with the estimator who came out and described the entire process to me in detail, and set proper expectations and timeline for the completion of my job. This part was quick, efficient and an welcome experience compared to other businesses I've been to in the past. They also answered the many questions I had :-) There was a loaner car ready for me and I left the shop with an overall positive pain-free experience. I received status updates proactively without me having to reach out regarding the status of the vehicle. I received phone calls and also a text message summary. These were not automated and there was someone on the other end. I loved this part! My vehicle was ready within the time frame initially set during my initial conversation with the adjuster. Within the time it took for Tesla to send over parts, and the body work being completed took no longer than two weeks. The actual body work and paint I believe was completed within a week based on the status updates. I arrived and picked up my vehicle and was truly impressed how well they got the pearl paint to match up. This is a vehicle that's a couple of years old and yet they were able to get the paint almost perfect. This is a key advantage of taking your vehicle to a shop that has the experience and does the paint mixing in house. True professionals have the eye required to do this and experience to get it as close as possible. Another thing to keep in mind that the bumper is plastic so to get paint to match the body takes more than just eyeballing it. Another detail that I personally liked was that my car was actually in cleaner condition than I had dropped it off in. This impressed me and shows they go the extra mile. Overall I would recommend this business because of the attention to detail, the flawless body work itself and the total experience from start to finish. The other vehicles on the lot looked like showroom vehicles and I was surprised to learn that they had been worked on. It truly shows the quality in their work. Please see the attached pictures and keep in mind in person it looks even better. My camera lens does weird things sometimes :-) The bumper and bottom trunk lid were repainted."