Office Depot

"This store right here - in Leesburg Florida - is THE reason that "brick and mortar stores" are dying so quickly. I drove about 30 minutes to get to the store and once there, I was sure that I had the wrong address. It's in a very marginal neighborhood and I sat in the car for a few minutes looking around trying to figure out what was going on. I suppose it's just in a not-so-good neighborhood. When I went in, I found what I wanted pretty quickly (a small wooden filing cabinet) and took the tag to the front counter and asked to purchase this item. I was told that "the guy over there" handles that, and I was also told that he was "really busy with an online order." So I waited. And waited. And waited some more. Finally, someone appeared and I handed him the tag and waited some more. When the clerk reappeared, he had a flat box on a cart. I said, "Wait, that's not a filing cabinet." He said, "Yes, it's what you asked for. It just needs some assembly." I said, "If that's a filing cabinet, it needs a LOT of assembly." He said, "We can get someone to come to your house and put it together for you for $75." The only reason I went to Office Depot was because my elderly husband's great disdain for "online purchases." And why is that? Because everything requires some assembly. EVERYTHING. When I got it home and unboxed it, I discovered that - while I had asked for the Espresso color (dark wood), I'd been given "light cherry." So I boxed it up and reversed the process. I'm heading to a furniture store now. And I will never darken the front door of this Office Depot again."

"I would like to take the opportunity to "Thank Morgan and staff for helping me with faxing this afternoon. I hope that Morgan gets recognized for a job well done. Thank you again for all of your help. Happy holidays!"

"I stopped into the Office Depot in leesburg and Morgan immediately asked us if we needed help, she took the time to go over the self service copy machine and went above and beyond to cut the flyers to size since the message body was still at the top. MORGAN IS AMAZING!!! Thank you so much for all your help and making our visit fast and efficient."

"The sales lady that helped us out was very knowledgeable of the types of computer chairs they have and helped us select a good one and carried it to the cashier. We even got a military discount and the former marine cashier insisted on bringing the box to our car and loaded it and thanked me for my service. I also thanked him for his service. A pleasant experience all around. Thank you all."

"Would be a 5 star review, if there was no panhandling and harassment at their front door. (see pics) They might want to remove him as it makes for an unpleasant experience. The place inside is redesigning, clean and spacious. From fast printing services, to hand sanitizer, to office desks, they have it all. I met the new assistant manager who was very informative and helpful. They did my printing in just a few minutes. Will definitely recommend these folks once they remove the panhandling at the front door. Then I'll give them a 5 star review."