National Carpet Care, Inc.

"Orlando was wonderful! Very professional, respectful, and thorough. He explained everything he was doing to eliminate pet odors and what to do for aftercare. I will definitely be using this company again. Thank you Orlando, for such a great customer experience!!"

"Left carpet stained and still smelled. I called for days asking to speak to a supervisor. Never got a call back. I ended up calling again and finally reached him. All he did was yell and say “ i can’t help you” unless you pay the difference for a deep clean. I do not recommend using this place! They are rude and unprofessional amongst other things! I would recommend using another business. If i could, I’d give negative stars! In response to your reply. First and foremost, i said i wanted the odor out of the carpet, if a basic cleaned wouldn’t get the odors out then that should’ve been explained. Don’t steal from people with dishonesty. Second and most importantly you sent a registered sex offender to my home to clean my carpet! Even though your website says you perform back ground check! Your dishonest and liars! You said you took credits cards but during payment you say you only take zelle! I guess you do that so no one can dispute your shady practices! AND that isn’t bleach in the carpet, it’s a pink cleaner that was spilled! I was able to remove this a few days later with a store brought shampoo cleaner so you all are simply liars!"

"Wow Orlando did my carpet today and it looks brand new. I am very impressed. I will never go to anybody else. This is awesome. If you’re looking for carpet clean this is a place number one never has by carpet looks so nice. Five star. Thanks, Orlando."

"I made an appointment with this company for them to come to my house, to deep clean my white leather couches, which was a total of $200. When the gentleman got here, he provided me with a paper to initial and to provide my signature, which I did. Once he completed the service, or at least, once he said he completed it, I looked at the couches, and they were just as dirty as they were when he first got here. On top of that, whatever products he used, damaged one of the couches, once I noticed this, I demanded for him to call his supervisor, who I called, and I couldn't think of someone more unprofessional, and someone that lacks SO MUCH customer service as this so called supervisor. I would never do business with such a low caring company as this one, and I advise anyone that was thinking about doing it, to think twice, because you will regret it."

"Originally bought the Groupon special and added more service to include 1 Sofa, 2 Love seats, 2chairs, and an area rug 6x8. Paid a total of $225.00. You cannot beat that price. Clint at the office was professional and not that easy to work with, he speaks really fast like a hustler, and cuts you off mid sentence. Do be advised, he has a nasty attitude at times and wants to sell you "spot cleaning" when the furniture was not properly cleaned the first time. The first technician that came to the house was named Orlando- a spanish speaking person, which I requested. He turned out to be horrible, he did a sloppy job, and not even sure he even attempted to clean the area rug at all.. I ended up requesting a do over. And so on the do over day, Alex shows up- Professional, On time, Friendly, Knowledgeable and WILLING to work and correct Orlando's sloppy mess. The pictures you see is of Alex- working for free for a job that was paid to Alex. So lesson learned- if you end up using National Carpet- request Alex, be careful with Clint's attitude problem, and You will not be disappointed."