SERVPRO of Altamonte Springs/Longwood

"Last month my Sisters home caught on fire. She immediately contacted her insurance company, in which Servpro was contacted. We received immediate response from Servpro, in a hour they showed up to secure the home. This was our first encounter with Heyditch and Domenico. They were Heaven sent for sure. Since day one they arrived on time going above and beyond. They maintained a positive attitude that has helped in such a hard time for my sister and I. They take pride in helping others and it shows. Even speaking words of encouragement to help with keeping our spirits up. On a daily basis they communicate on how the work process is going, explaining every detail, answering many questions that we have had during this process. Heyditch and Domenico, are a loyal and trustworthy team. Words can not describe how Thankful we are to them for guiding us through this process. They certainly are an asset to this company. A BIG THANK YOU to Heyditch and Domenico. UPDATE: PLEASE, PLEASE…. Before the next assignment on your project or paying out your initial payment. Review what is being presented to you. Question every charge. They OVERCHARGE to the MAXIMUM. This project is not completed. My sister is still displaced from her home. They have left her high and dry once initial payment was received from her. The amount charged was outrageous. The Construction Department walked away without trying to resolve this matter. No other options, their BID was outrageous. The saying everyone is for themselves is true with this company. There MISSION in helping others it untrue. Their MISSION is to make themselves more Money, by overcharging you and your home owners insurance."

"I work at an office complex and recently, one of the units was being renovated and one of the pipes burst, flooding several units. The south Orlando unit responded to this huge undertaking. I watched how diligently they worked for weeks to restore these units. I was so impressed with the hard work of Victor, Manny, and Maria. They were thorough, organized, and did their work with amazing efficiency."

"after the floods in my property (st. louis missouri) we called servpro incredible that the guys came from Orlando Florida to help us Jesús, Kattar and Victor with all their team have left my house to be rebuilt as a healthy space thank you"

"Our recent experience with Kattar, Victor and the team has been exceptional. Their communication, follow up, and response was excellent. They made the process of having water damage in our home easy to understand and deal with. It was great that they offered remodel service as well. We would use them again and refer to all of our family and friends."

"We had water damage to our ceilings, drywall and hardwood floors. ServPro was one of the recommendations from my insurance company and I’m so very happy that I went with them. Jose - project manager, Javier and Simon arrived the next morning (Friday) with a crew and went to work extracting water from the carpet upstairs and put in fans and dehumidifiers both upstairs and downstairs. On Monday they started with the removal of the carpet and then the pack-out of our belongings in the affected areas. They handled everything with care. They were equally careful during the demo process of the floors, drywall and ceilings, and contained the unaffected areas really well. I can’t speak highly enough about the crew. They were on time every day, professional, worked hard, made sure everything was neat and clean when they were done, and they were kind. Special mention to Jose, Javier and Simon who were present throughout the 2 weeks+. They were reassuring that they would take good care of everything during this part of the process and they made certain that all would be ready for the next steps. You want a great crew when going through a stressful situation such as this. I highly, highly recommend."