CVS

"Not enough people working in the pharmacy to handle the amount of customers. After getting in line, typical wait time for pick up is 45 minutes to an hour."

"This pharmacy is terrible and should not be opened.Very disappointing to be a customer to get treated with such neglect and abuse from the pharmacy staff.All I was trying to do was get my medication.I will be informing ACHA to longer have them as a provider due to exchange of words said to me.The pharmacist there said she was gonna call the cops and stated that she didn’t want to assist me.Because I didn’t have my insurance card ready when she wanted. I will be giving names to ACHA.Hopefully this will be a lesson that u learn on how to treat customers properly."

"Edit - December 2023 I’ve noticed significant improvement over the past 3 months or so. I have been able to get through on the phone without issue and my medications have been ready for pickup on time. The pharmacy seems to be much better staffed recently and has been running much more efficiently. I really hope that this trend continues! Original one star review from early 2023: This is bar none the worst pharmacy I have ever dealt with. My medications are constantly being put on hold by the pharmacy, with the CVS app telling me to contact the pharmacy for assistance. Every time I try calling them I am sent through an endless automated loop of nonsense before I am automatically hung up on. They have answered one of my calls out of hundreds of attempts over the past several years. I often find myself running out of medication due to their unbelievable levels of incompetence. I should have switched to another pharmacy years ago. This one should be shut down."

"I would have given 0 stars if there is an option. It’s always hard to speak to an associate at the pharmacy and just go VM all the time and they hardly returns to the messages left. They don’t update on the delays for prescription readiness unless and until we go in person. For the last couple of times what ever medicine the doctor prescribed isn’t available here and was to made to wait for 2 days stating it would come the next day, it would come the next day. I have had the request moved to near by Walgreens and got the medicine in 2 hours. Now the doctor given a different medicine and the automatic teller machine keeps saying it’s going to be ready 3 days from now and try to speak to actual associate but only goes to VM all the time. I would definitely not recommend this pharmacy"

"This location has been short staffed for a very long time and as result, the employees are overworked, tired, absent minded and obviously getting burned out. I feel sorry for them to be honest. They need more employees here!!!! Corporate needs to raise their pay wages so more people will apply here and they can get back on track. I’ve lived in the area a long time and things used to run smoothly at this location. They are also being undermined by an online system that will auto text patients to say “your prescription is ready” before the employees have even received the order, or say to patient “it’s approved/denied” before the employees have had a chance to double check details. I’ve gone there to pick up scripts and I can tell staff has no idea what I’m talking about, then I show them the text, and they apologize and scramble…one time the medicine I was there to pick up wasn’t even in stock…the electronic information being so different like that, makes it seem like the employees in the pharmacy are lying, or are incompetent. I used to work in allied health, and with medical e-systems, so I know how that goes. The two pharmacists I have personally met are actually very nice & helpful. Despite the problems associated with the staff being run ragged, the inside of the store is well stocked and clean, so I give 3 stars. I hope someone from exec level sees this and fixes these problems!!!!"