N-LESS CUTZ BARBERSHOP

"Lou the Barber conducts his business unproffessionaly. This use to be a cash barbershop and my son was his 1st customer when he opened. Now he insists customers book and pay for appointments through an App called THECUT. This was not an issue until I booked my sons appointment AND MY CREDIT CARD charged . Shortly after booking I recieved a message from him stating that he was out of town. Why would you not close all appointments on the App until you return? I never recieved a refund nor did he attempt to reschedule my sons appointment. When I contacted him asking when we could come in (as he already had my 26 dollars) he ignored my phone calls (deciding to text instead) He then told me; via text, to book an appointment using the App. Seriously? The App will not book an appointment unless I pay again. I advised him of this and he insisted that the App wouldn't charge me until I come in. So how did you get my 26 dollars after YOUR MISTAKE, if I never came in? Lesson learned! Your 1st customer is now someone else's customer. The owners response to my review speaks volumes. Normally business owners respond to unpleasant reviews with apologies and offers of resolution, not arguments. I never clicked cancel on the App at any point. I was the one who informed you that if I did so I wouldn't be issued a refund. You told me not to worry about it and that we'd set something up when you returned. When I attempted to do so you were dismissive and unwilling to accommodate. Let's tell the truth here. I'd like to have a refund via CashAp. That's the only resolution at this point. I booked the appointment via the App and YOU were the reason for any cancellation and/or miscommunication. I never had an issue with booking an appointment through the App. The issue is that my money was taken without service rendered; FOR NO FAULT OF MY OWN. This isn't me bashing your business. Just as you are entitled to run your business as you choose; I am entitled to rate my experience with your business as I see fit. If you are not pleased with my review refund my money and maybe I'll remove the unpleasant review ."

"I am from out of town and came as a first time client. I am very picky with my haircuts, and I would definitely recommend this shop. It's very clear from his work that he puts his all into his haircuts. He was also very welcoming and friendly and made me feel like very welcomed regardless of myself being a first timer from a different city. Would definitely recommend this shop. Wish he cut hair in my home town!"

"Hands down the best barber. He is punctual, personable, and does an AMAZING job. You get your money’s worth and then some. The energy of the shop is always great and I never leave disappointed. He is truly an artist!"

"I was just finishing a 7 day stay in the Virgin Islands and stayed two extra days in Miami and I needed to get fresh again... I struck Gold! Thumbing through yelp and I landed on this page and the experience was nothing short of amazing. The shop was closed but he just happen to be in the shop and accepted me as a walk in. From start to finish, it was a very high end but down to earth experience. The barber made me feel right at home and at one point I even fell asleep. What a great experience! He did not disappoint, he got everything right. He was also prepared to take multiple forms of payment! If your looking for a new barber or your just in town for a minute, you can't go wrong with this guy..."

"First time there and definetly returning. My sons first real haircut looked amazing. Just what i wanted. Luis did an amazing job. He was also closed and turned around just to cut my babys hair. Now thats awesome customer service!!!! Definetly check him out. Worth your time and price is great."